About the role
Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.
We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across BlueCross have access to high quality, accessible and impactful learning.
This role can be based at Burford, Newport or Manchester, with hybrid working in place.
We will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach.
Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.
You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues.
Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.
Responsibilities
- Design and deliver digital learning solutions from initial concept through to evaluation.
- Create engaging e‑learning and digital content using modern instructional design approaches.
- Partner with subject matter experts to develop effective learning solutions.
- Manage and develop our learning platform to ensure a great user experience.
- Maintain and evolve the digital learning catalogue, ensuring content is relevant and up to date.
- Use data, feedback and insight to measure effectiveness and drive continuous improvement.
- Stay up to date with digital learning trends and identify opportunities to innovate.
- Contribute to wider projects and promote learning across the organisation.
Ideal Candidate
You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and be able to translate learning needs into practical, high‑quality outputs. You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities. You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.
Qualifications
- Experience designing and delivering digital learning solutions end to end.
- Strong knowledge of learning technologies and Learning Management Systems.
- Experience using authoring tools such as Articulate360 or similar.
- Strong instructional design and learning experience design skills.
- Experience working with stakeholders and subject matter experts.
- Ability to manage multiple projects and deadlines.
- Strong communication and problem‑solving skills.
- Ability to demonstrate, understand and apply BlueCross values.
- Experience working in the charity sector.
- Experience of video editing, multimedia or graphic design.
- Knowledge of tools such as Adobe Creative Cloud, HTML, CSS or similar.
- Experience developing content within SAP Litmos or a similar platform.
- Understanding of learning psychology.
Benefits
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays).
- Programmes for physical and mental wellbeing support.
- Free access to GP via MetLife– 24/7 GP services, private prescriptions and more for you and your family.
- Health cash plan.
- Unlimited access to an employee assistance programme.
- Pension scheme with enhanced employer contribution.
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance.
- 20% discount on PetPlan pet insurance.
- Enhanced family friendly policies.
- Recognition scheme.
- Annual volunteer days.
- Charity worker discounts across a variety of retailers.
