Blue Cross is seeking a Customer Care Officer to provide support to supporters, clients and the public with an emphasis on complaint management and empathetic guidance. The role is hybrid with 2 days per week in Burford.
You will handle enquiries by phone, email or other channels, document and investigate complaints, and signpost services while upholding our values. The environment is busy and requires resilience, compassion, and clear communication.
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Compassionate Customer Care Advisor (Hybrid) in Carterton employer: Blue Cross
Blue Cross is an exceptional employer, offering a vibrant and supportive work culture in Andover that prioritises both employee wellbeing and community engagement. As a Retail Cover Supervisor, you'll enjoy flexible hours while making a meaningful impact in the lives of pets and people, all within a friendly team environment that values your contributions and encourages personal growth through various wellbeing programmes and generous benefits.
