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- Tasks: Lead a team to create a welcoming shopping experience and drive sales.
- Company: Join a well-loved charity shop in the heart of Abergavenny.
- Benefits: Enjoy flexible hours, competitive holiday, and health support.
- Why this job: Make a real difference by supporting sick and homeless pets.
- Qualifications: Retail management experience and a passion for community engagement.
- Other info: Be part of a friendly team with great career growth opportunities.
The predicted salary is between 13000 - 16000 £ per year.
Contract: Permanent, part time (14 hours over 2 days)
Location: Frogmore Street, Abergavenny
Closing date: Sunday 18th January 2026
Interview date: Interviews will be arranged as applications are received
With over 50 charity shops across England and Wales, our Abergavenny shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store.
More about the role
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We’re looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We’d like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to those both purchasing and donating.
You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of!
About you
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Free physiotherapy advice and face to face intervention
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
Enhanced family friendly policies
Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page.
Assistant Shop Manager - Abergavenny employer: Blue Cross
Contact Detail:
Blue Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Abergavenny
✨Tip Number 1
Get to know the local community! Since this role is all about connecting with locals, spend some time in Abergavenny before your interview. Familiarise yourself with the area, its people, and what makes it tick. This will show your genuine interest and help you stand out.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated a team or improved customer experiences in your previous roles. We want to see that you can inspire others and create a welcoming atmosphere in the shop.
✨Tip Number 3
Be flexible and ready to adapt! The job requires a bit of juggling with shifts and volunteer support. Highlight your ability to handle changing schedules and how you've managed similar situations in the past. It’ll show that you’re the right fit for our dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about us and what we stand for. Don’t miss out on the opportunity to join a team that’s making a real difference!
We think you need these skills to ace Assistant Shop Manager - Abergavenny
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming shopping experience and supporting our community.
Tailor Your Experience: Make sure to highlight your retail management experience and any leadership roles you've had. We love seeing how your past experiences can help us drive sales and build a solid customer base in Abergavenny.
Be Personable: Remember, we’re looking for a positive role model! Use your application to showcase your ability to lead and motivate a team. Share examples of how you've created a friendly atmosphere in previous roles.
Apply Through Our Website: Don’t forget to apply through our website before the closing date! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross
✨Know Your Community
Before the interview, do a bit of research on Abergavenny and its local community. Understanding the area will help you connect with the interviewers and show that you're genuinely interested in creating a welcoming shopping experience for the locals.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in retail management and how you've successfully led a team. Prepare specific examples of how you've motivated staff or volunteers, as this role requires someone who can inspire others to achieve success.
✨Emphasise Customer Service
Since providing great customer experience is key, think of instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to excellent service and how it aligns with the shop's mission.
✨Flexibility is Key
The job requires flexibility in working hours, so be prepared to discuss your availability. Highlight any past experiences where you've adapted to changing schedules or taken on extra responsibilities, showing that you're ready to support the team whenever needed.
