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- Tasks: Assist in managing a charity shop, driving sales and creating a welcoming environment.
- Company: Join Blue Cross, a leading charity supporting sick and homeless pets.
- Benefits: Enjoy generous holiday, wellbeing support, and discounts on pet insurance.
- Why this job: Make a real difference in your community while gaining valuable management experience.
- Qualifications: Experience in retail management and leading teams is essential.
- Other info: Flexible hours with opportunities for personal development and career growth.
The predicted salary is between 8958 - 22394 £ per year.
Location: Worcester
Contract: Fixed Term Contract for 12 months, part time (14 hours over 2 days)
Salary: £8,958 p/annum (£22,394 p/annum FTE)
Application Deadline: 14 January 2026
Department: Fundraising, Comms & Engagement
Closing date: 14th January 2026
Interview date: Interviews will be arranged as applications are received
More About the Role
With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager on a 12‑month fixed-term contract covering a period of maternity leave, who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store. Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home. This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We’re looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We’d like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility, or an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available. This includes weekends and bank holidays; flexibility is essential, and you may also be required to support with additional holiday and sickness cover.
About You
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
- Managing volunteers
How to Apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife – 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the ‘why work for us’ page on our website.
Assistant Shop Manager - Worcester - Fixed Term Contract employer: Blue Cross UK
Contact Detail:
Blue Cross UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Worcester - Fixed Term Contract
✨Tip Number 1
Get to know the company! Research Blue Cross and their mission. When you understand what they stand for, you can tailor your conversation during interviews to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at the Worcester shop.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and supporting the local community.
We think you need these skills to ace Assistant Shop Manager - Worcester - Fixed Term Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in retail management and leadership. We want to see how your skills align with the role of Assistant Shop Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for working in a charity shop shine through! We love candidates who are passionate about creating a welcoming environment for customers and volunteers, so share any experiences that demonstrate this passion.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great fit for our team. Avoid jargon and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Blue Cross UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Shop Manager role. Familiarise yourself with the responsibilities, especially around managing volunteers and creating a welcoming environment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Community Knowledge
Since this role is all about connecting with the local community, be prepared to discuss your understanding of Worcester and how you can engage with its residents. Share any ideas you have for building relationships with donors and customers, as this will demonstrate your commitment to the shop's mission.
✨Highlight Your Leadership Skills
As an Assistant Shop Manager, you'll need to lead a team of volunteers. Think of specific examples from your past experience where you've successfully motivated and guided a team. Be ready to discuss your approach to training new volunteers and how you ensure a positive shopping experience for customers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the shop's operations, team dynamics, and future goals. This not only shows your interest but also helps you assess if this is the right fit for you. Asking about their community engagement strategies could be a great start!
