At a Glance
- Tasks: Lead a team of volunteers and create a welcoming shopping experience.
- Company: Join a community-focused charity with over 50 shops across England and Wales.
- Benefits: Competitive salary, part-time hours, and the chance to make a difference.
- Other info: Flexible working hours with opportunities for personal growth and leadership.
- Why this job: Support sick and homeless pets while building connections in your local community.
- Qualifications: Experience in retail management and a passion for community engagement.
The predicted salary is between 13437 - 13437 £ per year.
Compensation: £13,437 / year
Application Deadline: 15 February 2026
Department: Fundraising, Comms & Engagement
Location: Stratford-upon-Avon
Contract Details:
- Contract: Permanent, part time (21 hours over 3 days)
- Salary: £13,437 per annum pro rata (FTE £22,394 per annum)
- Location: Henley Street, Stratford-upon-Avon
- Closing date: Sunday 15th February 2026
- Interview date: 19th and 20th February 2026
With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store.
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We are looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We would like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing quality customer service to those both purchasing and donating.
You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends.
Assistant Shop Manager - Stratford in Stratford-upon-Avon employer: Blue Cross UK
Blue Cross UK is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous holiday entitlements and comprehensive health support programs, our Burford site fosters a hands-on environment where Maintenance Stewards can thrive and grow in their roles while ensuring the safety and cleanliness of our facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Stratford in Stratford-upon-Avon
✨Tip Number 1
Get to know the local community! Spend some time in Stratford-upon-Avon, chat with locals, and understand what makes them tick. This will not only help you connect better during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the charity shops. They can give you insider tips on what the hiring managers are really looking for and how to stand out from the crowd.
✨Tip Number 3
Prepare for those interviews! Think about how your past experiences in retail management can translate into this role. Be ready to share specific examples of how you've motivated teams and improved sales in previous positions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Assistant Shop Manager - Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you're excited about working in a charity shop and how you can contribute to our mission of supporting animals in need.
Tailor Your CV:Make sure your CV highlights relevant experience in retail management or leadership. We want to know how your skills can help us create a welcoming environment and drive sales in our Stratford shop.
Be Personable:Remember, we’re looking for someone who can connect with the community. Use your application to showcase your ability to build relationships with customers and volunteers alike. A friendly tone goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Blue Cross UK
✨Know the Community
Familiarise yourself with Stratford-upon-Avon and its local community. Understand what makes it unique and how the charity shop fits into that landscape. This will show your potential employer that you’re not just interested in the job, but also in making a positive impact locally.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated volunteers or resolved conflicts. Being able to demonstrate your leadership style will be crucial for this role.
✨Emphasise Customer Service
Since the role involves creating a welcoming environment, be ready to discuss your approach to customer service. Share stories that highlight your ability to connect with customers and enhance their shopping experience, especially in a charity context.
✨Be Ready to Discuss Training and Recruitment
Think about your experience in training and recruiting volunteers. Prepare to talk about how you would approach these tasks in the shop. Highlight any creative strategies you've used to engage and retain volunteers, as this is key to the role.
