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- Tasks: Lead a team to provide exceptional care and support for pet adoption and fostering.
- Company: A leading animal welfare organisation dedicated to rehoming pets in Southampton.
- Benefits: Enjoy up to 43 days holiday, mental wellbeing support, and a generous pension scheme.
- Why this job: Make a real difference in the lives of animals and their new families.
- Qualifications: Significant team management experience and a passion for customer service.
- Other info: Join a supportive environment with a focus on animal welfare and community impact.
The predicted salary is between 30000 - 42000 £ per year.
A leading animal welfare organization in Southampton is seeking a Team Leader for Rehoming & Fostering Services. This 8-month maternity cover role involves leading the client services team, ensuring exceptional care and guiding clients through the adoption process.
The ideal candidate will have:
- Significant team management experience
- A passion for delivering high-level customer service
- Strong communication skills
Benefits include up to 43 days holiday, mental wellbeing support, and a generous pension scheme.
Client Services Lead — Pet Adoption & Welfare in Southampton employer: Blue Cross UK
Contact Detail:
Blue Cross UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Lead — Pet Adoption & Welfare in Southampton
✨Tip Number 1
Network like a pro! Reach out to folks in the animal welfare sector, especially those who work in rehoming and fostering. A friendly chat can open doors and give you insights that might just land you that Client Services Lead role.
✨Tip Number 2
Show your passion! When you get the chance to speak with potential employers, let your love for animal welfare shine through. Share stories about your experiences with pets or how you've helped others in similar roles.
✨Tip Number 3
Prepare for the interview by researching the organisation's values and recent initiatives. Tailor your answers to reflect how your experience aligns with their mission in pet adoption and welfare. We want to see that you’re not just a fit for the role, but for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Services Lead — Pet Adoption & Welfare in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for animal welfare shine through! We want to see your enthusiasm for helping pets find their forever homes and how that aligns with our mission.
Highlight Your Experience: Make sure to showcase your team management experience clearly. We’re looking for someone who can lead our client services team effectively, so share specific examples of your leadership skills and successes.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention how your skills and experiences directly relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Blue Cross UK
✨Know Your Stuff About Animal Welfare
Make sure you brush up on the latest trends and practices in animal welfare, especially around rehoming and fostering. Being able to discuss specific cases or initiatives will show your passion and knowledge, which is crucial for a role like this.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead the client services team effectively.
✨Practice Your Customer Service Scenarios
Since this role involves guiding clients through the adoption process, be ready to discuss how you would handle various customer service situations. Role-playing these scenarios can help you articulate your approach to delivering exceptional care.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's goals and challenges in pet adoption and welfare. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
