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For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and create a welcoming shop environment.
- Company: Join a community-focused charity shop in the heart of Shrewsbury.
- Benefits: Enjoy generous holiday, health support, and discounts on pet insurance.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Retail experience, team leadership, and great customer service skills required.
The predicted salary is between 13987 - 13987 £ per year.
Location: Shrewsbury (Pride Hill)
Compensation: £13,987 per annum pro rata (£23,311 FTE)
Contract: Permanent, part time (21 hours over 3 days)
Step into a rewarding role in the heart of Shrewsbury, a beautiful and historic market town full of character and community spirit. Our busy charity shop is a hub for locals and visitors alike, and we’re looking for an enthusiastic Assistant Shop Manager to help lead the team, drive sales and create a welcoming space where every customer and donor feels valued.
More about the role
Using your experience in retail management and leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! The store needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Your role will also involve supporting recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to both purchasers and donors. You may be a current team leader or supervisor, or an experienced manager looking for a new challenge. The shop is open Monday to Saturday from 09:00 to 17:00. Your working pattern may change each week, and you may also be required to support additional holiday or sickness cover. Flexibility to work weekends, bank holidays and occasional extra hours is essential.
About you
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
- Managing volunteers experience
Job Benefits
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
Assistant Shop Manager - Shrewsbury employer: Blue Cross UK
Contact Detail:
Blue Cross UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Shrewsbury
✨Tip Number 1
Get to know the local community! As an Assistant Shop Manager, understanding the people and their needs is key. Attend local events or engage with community groups to build relationships that can help drive donations and sales.
✨Tip Number 2
Show off your leadership skills! When you’re in the shop, take the initiative to lead by example. Support your team, share your knowledge, and create a positive atmosphere that encourages both staff and volunteers to thrive.
✨Tip Number 3
Don’t underestimate the power of great customer service! Make every interaction count by being friendly and approachable. A welcoming environment will keep customers coming back and encourage them to donate more.
✨Tip Number 4
Apply through our website! We want to see your passion for retail and community spirit shine through. Use our platform to showcase your experience and let us know why you’d be a perfect fit for the role!
We think you need these skills to ace Assistant Shop Manager - Shrewsbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Shop Manager role. Highlight your retail management experience and any leadership roles you've had, as we want to see how you can bring your unique skills to our team.
Show Your Passion for Community: We love candidates who understand and connect with the local community. Share any experiences you've had in building customer relationships or working with volunteers, as this will show us you're a great fit for our charity shop.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you meet the requirements of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross UK
✨Know Your Community
Familiarise yourself with Shrewsbury and its local community. Understand the demographics, popular local events, and what makes the area unique. This knowledge will help you connect with the interviewers and demonstrate your commitment to building a solid customer base.
✨Showcase Your Retail Experience
Prepare specific examples from your previous retail management roles that highlight your leadership skills and ability to drive sales. Be ready to discuss how you've successfully managed teams and improved customer experiences in the past.
✨Emphasise Flexibility
Since the role requires flexibility in working hours, be sure to express your willingness to adapt to changing schedules. Share any past experiences where you’ve successfully managed varying shifts or covered for colleagues, showing that you’re a team player.
✨Engage with the Interviewers
During the interview, ask thoughtful questions about the shop's current challenges and goals. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success. Plus, it creates a more engaging conversation!