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- Tasks: Step in during busy times, ensuring great customer service and vibrant shop displays.
- Company: Join Blue Cross UK, a charity dedicated to helping pets in need.
- Benefits: Earn £13.69 per hour, enjoy wellbeing support, and access discounts for charity workers.
- Why this job: Make a real difference to pets while gaining valuable retail experience.
- Qualifications: Previous retail experience and a friendly, flexible attitude are essential.
- Other info: Dynamic role with varied shifts and opportunities to support volunteers.
Blue Cross UK
Contract: Zero Hours
Salary: £13.69 per hour (includes holiday pay and National Living Wage £12.21)
Location: Church Road, Yardley
Closing date: Sunday 23rd November 2025
Interview dates: Tuesday 2nd and Wednesday 3rd December 2025
As a Cover Supervisor, you’ll step in during busy periods, holidays, or staff absences, bringing your retail management experience to a varied, dynamic role rooted in the community.
Responsibilities
- Ensure every customer feels welcome, offering great service with a smile and helping them find something special.
- Sort through donations, price items and create eye‑catching displays that make our shop inviting and vibrant.
- Promote Gift Aid, explaining how it helps us raise even more funds to support sick, injured and homeless pets.
- Assist customers with choosing the perfect bargain and organise stock or lend a hand to volunteers.
- Maintain the shop clean, tidy and well‑presented, knowing that every task helps make a difference to pets in need.
- Work Monday to Saturday 09:00–17:00, maintaining high standards of service and presentation.
About You
- You’ll bring previous retail experience, including some time spent supervising or managing, and you’ll be confident working with all sorts of customers.
- Flexibility is important as shifts vary, so you’ll be happy to jump in when needed.
- You’ll also be organised, practical and ready to get stuck into whatever the day brings.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Benefits
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife – 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
Retail Cover Supervisor (Zero Hours) - Yardley employer: Blue Cross UK
Contact Detail:
Blue Cross UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Yardley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blue Cross UK. Understand their mission and values, especially how they support pets in need. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail roles and rehearse your answers. Focus on your previous experience in retail management and how it relates to the Cover Supervisor role. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Show off your personality! The Cover Supervisor role is all about customer interaction, so let your friendly side shine through during the interview. Share examples of how you've made customers feel welcome and how you’ve handled busy periods in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Yardley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, this role is all about connecting with customers and making them feel welcome.
Tailor Your Experience: Make sure to highlight your retail management experience in your application. We’re looking for someone who can step in and lead, so share specific examples of how you've supervised or managed in the past. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate. Just click that apply button and follow the steps – we can’t wait to hear from you!
How to prepare for a job interview at Blue Cross UK
✨Know Your Retail Stuff
Brush up on your retail management experience and be ready to share specific examples of how you've handled busy periods or staff absences in the past. This will show that you understand the role and can step in effectively when needed.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of a time when you went above and beyond for a customer, as this will highlight your ability to make every customer feel welcome and valued.
✨Show Your Organisational Skills
Since the role requires flexibility and organisation, come prepared with examples of how you've managed stock or organised displays in previous roles. This will demonstrate your practical skills and readiness to tackle whatever the day brings.
✨Bring the Right Energy
The interviewers will be looking for someone who can bring energy and a sense of humour to the shop. Be yourself and let your personality shine through. Share anecdotes that reflect your positive attitude and ability to motivate others, especially volunteers.
