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Pet Welfare Assistant (Offsite), Burford

Full-Time 20000 - 27000 £ / year (est.) No home office possible

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At a Glance

Tasks: Support animal welfare by managing pet cases and ensuring their care and rehabilitation.
Company: Join Blue Cross UK, a leading charity dedicated to helping pets in need.
Benefits: Enjoy 38 days holiday, wellness support, and discounts on pet insurance.
Why this job: Make a real difference in the lives of pets while working in a supportive team environment.
Qualifications: Experience with animals and strong communication skills are essential; a driving licence is required.
Other info: Part-time role with flexible shifts, including weekends and public holidays.

The predicted salary is between 20000 - 27000 £ per year.

Pet Welfare Assistant (Offsite), Burford

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Pet Welfare Assistant (Offsite), Burford

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Department: Rehoming & Fostering Services

Location: Burford

Compensation: £23,993 / year

Application Deadline: 3 August 2025

Department: Rehoming & Fostering Services

Location: Burford

Compensation: £23,993 / year

Description

Contract: Permanent, part time
Salary: £23,993 per annum FTE
Location: Burford, OX18 4PF
Closing date: Sunday 3 August 2025
Interview date: Wednesday 13 August 2025

We’re recruiting a Pet Welfare Assistant for offsite animal care, for our Rehoming & Fostering team in Burford!

At Blue Cross, we\’re dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our offsite services, you\’ll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve whilst they are in our offsite care.

More about the role

Our Burford centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. With great facilities, including a woodland, the team are proud of what they can accomplish on a daily basis together.

As a Pet Welfare Assistant – Offsite Services, you will be responsible for expertly managing a specific number of pet cases within the offsite pet care service, these can be rehoming pets in foster or Home Direct service or pets in temporary crisis care.

You will be ensuring welfare standards are met and that rehabilitation plans are followed and supported for pets in foster homes. As we want to help as many pets as possible, this role will be responsible for ensuring the assessment of pets preparing for a new home in offsite services is completed in the quickest amount of time.

For many, the centre will be the ‘public face’ of Blue Cross so you will need to ensure that good customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our centres is key in achieving our strategy and ensuring that ultimately, we help more pets and people.

At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.

This role is part-time working 18.75 hours over three days per week on a 4 week rota to include weekends and public holidays. The rota is as follows:

Week 1: Monday, Tuesday
Week 2: Tuesday, Wednesday
Week 3: Monday, Tuesday, Saturday, Sunday
Week 4: Tuesday, Wednesday

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

The person will be empathetic, intuitive, and focused on animal welfare, with experience in a similar environment. You can assess pet needs, recognise behavioural signs, and have a basic understanding of medications like flea treatments and diabetes management. Self-motivated and collaborative, you bring practical, creative solutions for the best care outcomes.

Your communication skills are first-class, making you approachable and effective in sharing critical information with fosterers, clients, and stakeholders. You\’re resilient and emotionally intelligent, able to thrive in emotionally charged situations while supporting both clients and colleagues with empathy.

Knowledge, skills, and experience

Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
Good experience of recording information and being able to accurately convey this when communicating with others
Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
Good organisational and administration skills to include computerised systems.
A full driving licence.
The ability to demonstrate, understand and apply our Blue Cross values.

Although not essential, it would be great if you also had:

Qualification or similar experience in animal behaviour or animal training.
Experience of cash handling.
Experience of working to strict health and safety procedures.
Understanding of safeguarding issues.

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 3 July 2025.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
Programmes for physical and mental wellbeing support
Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
Free physiotherapy advice and face to face intervention
Health cash plan
Unlimited access to an employee assistance programme
Pension scheme with enhanced employer contribution
Professional fees paid with Continuing Professional Development and personal development support.
Life assurance
20% discount on Pet Plan pet insurance
Enhanced family friendly policies
Recognition scheme
Annual volunteer days
Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time