At a Glance
- Tasks: Coordinate pet adoptions, ensuring quick and suitable matches with new owners.
- Company: Join Blue Cross, a leading charity dedicated to animal welfare.
- Benefits: Enjoy 38 days holiday, health support, and professional development opportunities.
- Other info: Dynamic role with emotional challenges and rewarding outcomes.
- Why this job: Make a real difference in the lives of pets and their new families.
- Qualifications: Experience in client-facing roles and knowledge of pet welfare required.
The predicted salary is between 24976 - 26793 £ per year.
- Department: Rehoming & Fostering Services
- Application Deadline: 19 July 2026
- We are recruiting an
Adoptions Coordinator for our Rehoming & Fostering team at our Rehoming centre in Hertfordshire.
This is an important and critical role at Blue Cross, ensuring pets in our care are suitably matched with their new owners and rehomed as quickly as possible, so that they spend as little time with us, and we can help more pets.
More about the role
As an Adoptions Coordinator, you will ensure the adoption process is thorough, efficient and follows internal guidelines, moving assessed pets to new homes as quickly as possible.
Working closely with Pet Welfare Assistants at the Centre and other Adoptions and Admissions Coordinators across the Rehoming and Fostering network, you will be making key decisions proactively managing our pool of homes, matching each pet with the perfect adopter, and providing post adoption support when required.
This is a permanent role, consisting of 37.5 hours per week and working 1 in 3 weekends and when working a weekend the Thursday and the following Monday will be rest days.
About you
You will be an excellent communicator and have experience of working in a client facing role in a similar, animal related environment.
You will have good knowledge of pet welfare as this is required to ensure the adoption process is successful.
In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders.
With a client focused approach, you will be able to make decisions when under pressure and possibly, at times, without input from others.
You will have a problem‑solving mindset which allows you to pragmatically look for solutions to issues.
In addition, you need to prioritise, especially when it comes to making decisions on the adoption of pets.
You will know what it is like to work in an emotionally charged environment and have excellent bounce back ability and resilience.
You will also be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
- Knowledge, skills, and experience
- Demonstrable understanding and experience of matching considerations for pets and homes.
- Experience working or volunteering in a pet welfare role.
- Working knowledge of cat, dog, and small animal behaviour.
- Significant experience in delivering high level customer service in a fast paced and often emotional environment.
- Good questioning skills with the ability to gather information and distil the important points.
- Experience of building relationships and rapport with customers.
- High standard of verbal and written communication.
- Good literacy and numerical skills.
- Proven decision‑making ability.
- Strong administration skills, including the use of computerised systems.
- Current full driving licence.
- Preferred experience
- Experience working with volunteers.
- Client relationship management experience.
- An understanding of safeguarding issues.
How to apply
Click the apply button below and complete the online application process before the closing date on 19 July 2026.
- Blue Cross benefits
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via Met Life- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Adoption coordinator in Kimpton
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Blue Cross UK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Blue Cross UK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Blue Cross UK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Blue Cross UK. Apply directly through us to stand out!
We think you need these skills to ace Adoption coordinator in Kimpton
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Blue Cross UK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Adoption coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Blue Cross UK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Blue Cross UK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
