At a Glance
- Tasks: Lead a team to create a welcoming shopping experience and drive sales.
- Company: Join a community-focused charity with over 50 shops across England and Wales.
- Benefits: Enjoy generous holiday, wellbeing support, and discounts on pet insurance.
- Other info: Flexible part-time role with opportunities for personal development.
- Why this job: Make a real difference by supporting sick and homeless pets in your community.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 13437 - 13437 £ per year.
Compensation: £13,437 / year
Application Deadline: 15 February 2026
Department: Fundraising, Comms & Engagement
Location: Stratford-upon-Avon
Contract Details:
- Contract: Permanent, part time (21 hours over 3 days)
- Salary: £13,437 per annum pro rata (FTE £22,394 per annum)
- Location: Henley Street, Stratford-upon-Avon
- Closing date: Sunday 15th February 2026
- Interview date: 19th and 20th February 2026
With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store.
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to those both purchasing and donating.
You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.
Join us today to have a career you can be proud of!
About You
You will have:
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
- Managing volunteers
How to apply:
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits:
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Assistant Shop Manager - Stratford employer: Blue Cross UK
Blue Cross UK is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous holiday entitlements and comprehensive health support programs, our Burford site fosters a hands-on environment where Maintenance Stewards can thrive and grow in their roles while ensuring the safety and cleanliness of our facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Stratford
✨Tip Number 1
Get to know the company! Research Blue Cross and their mission. When you understand what they stand for, you can tailor your conversation during interviews to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Blue Cross. Don’t miss out!
We think you need these skills to ace Assistant Shop Manager - Stratford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming environment and supporting our community.
Tailor Your Experience:Make sure to highlight your relevant retail management experience. We’re looking for someone who can lead a team and drive sales, so connect your past roles to what we need in this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Assistant Shop Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross UK
✨Know the Community
Familiarise yourself with Stratford-upon-Avon and its local community. Understand what makes it unique and how the shop fits into that landscape. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated volunteers or staff, resolved conflicts, or improved customer service. This will demonstrate your capability as a positive role model.
✨Emphasise Customer Experience
Be ready to discuss your approach to providing excellent customer service. Share stories that highlight your ability to create a welcoming environment for customers and donors alike, as this is crucial for the Assistant Shop Manager role.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experience where you successfully managed varying shifts or covered for colleagues.
