Application Deadline
27 September 2026
Department
Veterinary Services
Location
Victoria animal hospital
Compensation
£16,984 / year
Contract
Permanent, part time 25.5 hours p/week over three days
Salary
£16,984 plus £2,401 London Weighting Allowance per annum (FTE £27,973 plus £3,954 LWA)
Location
Victoria animal hospital, London SW1V 1QQ
Closing date
Sunday 27 September 2026
Interview date
6 & 7 October 2026
More About The Role
Blue Cross animal hospitals and pet care clinics play a vital role in providing veterinary treatment to sick and injured pets, particularly when their owners are unable to afford private veterinary fees. Our veterinary care services are available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our hospitals or clinics.
As an Animal Care Assistant, you will work alongside our team of Veterinary Surgeons, Registered Veterinary Nurses and fellow Animal Care Assistants to provide a high standard of care to the pets in our hospital. You'll support the day-to-day running of the hospital by carrying out essential animal care tasks, including feeding, cleaning, exercising and monitoring patients, while also assisting with veterinary treatments, surgical procedures and reception duties. You'll play an important role in ensuring pets receive excellent care throughout their stay and that clients receive a warm, compassionate and non-judgemental service.
About You
You will be a confident and flexible individual who enjoys working as part of a team and takes pride in delivering a high standard of care to animals. You'll be comfortable working in a busy environment where priorities can change and will be able to work both independently and collaboratively with colleagues.
Working in a veterinary hospital can sometimes be emotionally challenging, so you'll be resilient, able to remain calm under pressure and have excellent bounce-back ability. You'll be emotionally intelligent, showing empathy and understanding when supporting both clients and colleagues.
You’ll have a good understanding of the importance of maintaining a clean, safe and comfortable environment for animals and be willing to learn, follow direction and work within the boundaries of the role. You will also share our commitment to improving the lives of pets and the people who love them.
Essential Qualifications, Skills, And Experience
- Experience working or volunteering in a veterinary practice or within a similar role
- Good communication skills, both written and verbal
- IT literate with MS Office and web-based databases and platforms
- Ability to demonstrate, understand and apply our Blue Cross values.
Desirable Qualifications, Skills, And Experience
- Experience within a reception or client care role
- Qualification in Animal Care or similar
- The ability to observe changes in animals health and wellbeing
- The ability to interact face to face with clients and visitors and communicate effectively with a range of people
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
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Animal Care Assistant employer: Blue Cross UK
Blue Cross is an exceptional employer for Veterinary Coordinators, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in Exeter, our team enjoys generous benefits including extensive holiday entitlement, mental health support, and opportunities for continued professional development, all while making a meaningful impact on animal welfare. Join us to be part of a compassionate and inclusive environment where your expertise will help shape the future of pet care.
