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- Tasks: Lead a team of volunteers and create a welcoming shopping experience.
- Company: Join a community-focused charity shop in Stratford-upon-Avon.
- Benefits: Enjoy generous holiday, wellbeing support, and discounts.
- Why this job: Make a real difference for pets while developing your leadership skills.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for personal development.
The predicted salary is between 13437 - 13437 £ per year.
Application Deadline: 15 February 2026
Department: Fundraising, Comms & Engagement
Employment Type: Permanent - Part Time
Location: Stratford-upon-Avon
Reporting To: Shop Manager
Compensation: £13,437 / year
Contract: Permanent, part time (21 hours over 3 days)
Salary: £13,437 per annum pro rata (FTE £22,394 per annum)
Location: Henley Street, Stratford-upon-Avon
Closing date: Sunday 15th February 2026
Interview date: 19th and 20th February 2026
With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store.
More about the role
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We’re looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We’d like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to those both purchasing and donating.
You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.
Join us today to have a career you can be proud of!
About you
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
- Managing volunteers
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please read the why work for us page on our website.
Assistant Shop Manager (Part Time) - Stratford-upon-Avon employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager (Part Time) - Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research Blue Cross and its values. When you walk into that interview, show us you understand our mission and how your experience aligns with it. It’ll make a huge difference!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your retail management experience.
✨Tip Number 3
Bring your A-game! Dress smartly and arrive on time for your interview. First impressions count, and we want to see that you’re serious about joining our team and making a positive impact in the community.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Assistant Shop Manager (Part Time) - Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming environment for our customers and volunteers.
Tailor Your Experience: Make sure to highlight your relevant retail management experience. We’re looking for someone who can lead a team and drive sales, so connect your past roles to what we need in this position.
Be Personable: Remember, we’re all about community! Use your application to showcase your ability to connect with people. Share examples of how you've built relationships with customers or motivated a team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross For Pets
✨Know the Community
Familiarise yourself with Stratford-upon-Avon and its local community. Understand what makes it unique and how the shop fits into that landscape. This will help you connect with the interviewers and show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in motivating volunteers or staff, and be ready to discuss creative ways you've improved customer service or sales in previous roles.
✨Demonstrate Customer Focus
Think about times when you've gone above and beyond for customers. Be prepared to share specific stories that illustrate your commitment to providing an excellent shopping experience, especially in a charity retail environment.
✨Be Flexible and Adaptable
Since the role requires flexibility in working hours, come prepared to discuss your availability and willingness to adapt to changing schedules. Show that you're ready to step in during busy times or cover for colleagues when needed.
