Retail Cover Supervisor (Zero Hours) - Wokingham
Retail Cover Supervisor (Zero Hours) - Wokingham

Retail Cover Supervisor (Zero Hours) - Wokingham

Wokingham Part-Time No home office possible
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At a Glance

  • Tasks: Supervise volunteers and manage donations in a vibrant charity shop.
  • Company: Join Blue Cross, a charity dedicated to caring for over 40,000 animals annually.
  • Benefits: Enjoy flexible hours, wellbeing support, and discounts at various retailers.
  • Why this job: Make a real impact in your community while gaining valuable retail experience.
  • Qualifications: Retail experience, cash handling skills, and a passion for customer service required.
  • Other info: This is a zero hours contract, offering flexibility in your work schedule.

Retail Cover Supervisor (Zero Hours) – Wokingham

Application Deadline: 7 September 2025

Department: Fundraising, Comms & Engagement

Employment Type: Zero Hours

Location: Wokingham

Reporting To: Shop Manager

Compensation: £13.69 / hour

Description

Contract: Zero Hours
Salary: £13.69 p/hour
Location: Market Place, Wokingham
Closing date: Sunday 7th September 2025
Charity shops are the in-place to shop and in 2025 and we want you to join us at our store in Wokingham, Berkshire! By joining our team, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.

More about the role

Loved by our fantastic customers and supported by generous donations, our shop is lucky to receive some unique, quality items where every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
Working with our Shop Manager and Assistant Shop Manager, you will be confident serving your community and helping lead and motivate our team of volunteers. You can expect to manage incoming donations along with supervising and supporting our volunteers with the daily operations of the store.

Our shop is open Monday to Saturday from 09:00 to 17:00. This role is on a zero hours contract where there are no guaranteed working hours in a week but hours will be agreed based on business need – flexibility is key for this role. Weekend and bank holiday working may be required.

Join us and to make a difference in your local community!

Internally this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:
· Has previous experience working in a retail environment.
· Is proficient in cash handling and reconciliation.
· Has supervisory experience.
· Thrives in a customer-facing environment.
· Possesses computer literacy and administration skills.
It would also be great if you have experience:
· Managing volunteers
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Pension scheme with enhanced employer contribution
  • Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

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Retail Cover Supervisor (Zero Hours) - Wokingham employer: Blue Cross For Pets

At Blue Cross, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the wellbeing of our staff and volunteers. Located in the heart of Wokingham, our charity shop provides a unique opportunity to engage with the local community while contributing to the care of over 40,000 animals each year. With flexible zero hours contracts, generous benefits including mental health support and charity worker discounts, and a commitment to employee growth, joining our team means making a meaningful impact in a rewarding environment.
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Contact Detail:

Blue Cross For Pets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Cover Supervisor (Zero Hours) - Wokingham

✨Tip Number 1

Familiarise yourself with the local community in Wokingham. Understanding the demographics and preferences of the customers can help you connect better during interviews and show your commitment to serving the community.

✨Tip Number 2

Highlight any previous experience you have in retail or supervisory roles. Be ready to discuss specific examples of how you've successfully managed teams or handled customer interactions, as this will demonstrate your suitability for the role.

✨Tip Number 3

Prepare to discuss your approach to managing volunteers. Since this role involves supervising volunteers, think about strategies you've used in the past to motivate and support team members effectively.

✨Tip Number 4

Be flexible and open about your availability. Since this is a zero hours contract, showing that you can adapt to varying schedules will make you a more attractive candidate for the position.

We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Wokingham

Retail Experience
Cash Handling
Supervisory Skills
Customer Service
Team Leadership
Volunteer Management
Communication Skills
Flexibility
Computer Literacy
Administration Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and supervisory roles.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous retail experience, cash handling skills, and any supervisory roles you've held. Use specific examples to demonstrate how you have successfully managed teams or supported volunteers.

Show Your Passion: Express your enthusiasm for working in a charity shop and your commitment to community engagement. Mention any personal experiences that connect you to the mission of the organisation, as this can make your application stand out.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Blue Cross For Pets

✨Show Your Retail Experience

Make sure to highlight your previous retail experience during the interview. Discuss specific roles you've held, the responsibilities you managed, and how they relate to the position of Retail Cover Supervisor.

✨Demonstrate Leadership Skills

Since this role involves supervising volunteers, be prepared to share examples of how you've successfully led a team in the past. Talk about your approach to motivating others and managing daily operations.

✨Emphasise Customer Service

This position is customer-facing, so it's crucial to convey your passion for providing excellent service. Share anecdotes that showcase your ability to engage with customers and resolve any issues effectively.

✨Be Flexible and Adaptable

Given the zero hours contract, flexibility is key. Be ready to discuss your availability and willingness to work weekends or bank holidays, as well as how you can adapt to changing business needs.

Retail Cover Supervisor (Zero Hours) - Wokingham
Blue Cross For Pets
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