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- Tasks: Assist with customer service, stock management, and general shop duties in a charity environment.
- Company: Join a passionate charity shop dedicated to supporting the local community.
- Benefits: Earn ÂŁ13.69/hour, enjoy flexible hours, and access generous holiday and wellbeing support.
- Why this job: Make a real difference while gaining valuable retail experience in a supportive team.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
- Other info: Flexible zero-hours contract with opportunities for personal development and recognition.
Overview
Application Deadline: 21 September 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Warminster
Reporting To: Shop Manager
Compensation: ÂŁ13.69 / hour
Description
Contract: Zero Hours
Salary: ÂŁ13.69 p/hour
Location: Market Place, Warminster
Closing date: Sunday 21st September 2025
Interview date: W/C 29th September 2025
Our Warminster charity shop is passionate about its local community and we are proud to have an established shop to share with locals and tourists alike. Our shop is looking for a new member of staff to join us as a Cover Supervisor on a flexible, zero hours contract.
More about the role
Our shops are filled with a treasure trove of donated items, including clothing, books, toys, household goods, and soft furnishings. We also offer a range of new products to complement our donated items. Every purchase helps us provide vital care for animals in need.
As a Retail Cover Supervisor, you’ll assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you’ll help us maintain high standards of service and presentation.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
You’ll work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. If you’re excited about making a difference in a busy, supportive environment, we’d love to hear from you.
Internally, this role is known as a Standby Shop Assistant.
About you
We are looking for someone who:
- Has previous experience working in a retail environment.
- Is proficient in cash handling and reconciliation.
- Has supervisory experience.
- Thrives in a customer-facing environment.
- Possesses computer literacy and administration skills.
It would also be great if you have experience:
- Managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \”why work for us\” page on our website.
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Retail Cover Supervisor (Zero Hours) - Warminster employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Warminster
✨Tip Number 1
Get to know the shop! Before your interview, pop into the Warminster shop and chat with the team. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love hearing about those moments!
✨Tip Number 3
Be flexible and ready to adapt. Since this is a zero-hours contract, highlight your availability and willingness to jump in when needed. It’s all about teamwork!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find more info about the role and our amazing benefits there.
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Warminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in our community and helping animals in need.
Tailor Your CV: Make sure to customise your CV to highlight your retail experience and any supervisory roles you've had. We love seeing how your skills match what we're looking for in a Cover Supervisor!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot. No need for fluff – just the good stuff!
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Blue Cross For Pets
✨Know the Shop Inside Out
Before your interview, take some time to visit the Warminster shop. Familiarise yourself with the layout, the types of products they sell, and the overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to their mission.
✨Highlight Your Customer Service Skills
As a Retail Cover Supervisor, customer service is key. Prepare examples from your past experiences where you’ve excelled in helping customers or resolving issues. Be ready to discuss how you can maintain high standards of service and presentation in the shop.
✨Showcase Your Supervisory Experience
Since the role requires some supervisory skills, think of specific instances where you've led a team or managed volunteers. Discuss your approach to motivating others and ensuring tasks are completed efficiently, as this will demonstrate your capability for the position.
✨Be Ready for Flexibility Questions
Given that this is a zero-hours contract, be prepared to discuss your availability and how you can adapt to the shop's needs. Show enthusiasm for the flexible nature of the role and how it fits into your lifestyle, which will reassure them of your commitment.
