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For Companies At a Glance
- Tasks: Support our shop team with customer service and stock management in a vibrant retail environment.
- Company: Join Blue Cross, a charity dedicated to caring for over 40,000 animals each year.
- Benefits: Enjoy flexible hours, competitive pay, wellbeing support, and discounts at various retailers.
- Why this job: Make a real impact in your community while working in a fun, supportive atmosphere.
- Qualifications: Previous retail experience and strong customer service skills are essential.
- Other info: This is a zero-hours contract, offering flexibility based on shop needs.
Retail Cover Supervisor (Zero Hours) – Hythe
Application Deadline: 10 August 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Hythe
Reporting To: Shop Manager
Compensation: £13.69 / hour
Description
Closing date: 10th August 2025
More about the role
As a Standby Shop Assistant, you will step in to provide essential support to our in-store teams, ensuring we have enough cover to keep our shop running smoothly.
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
Blue Cross benefits
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
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Retail Cover Supervisor (Zero Hours) - Hythe employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Hythe
✨Tip Number 1
Familiarise yourself with the local community in Hythe. Understanding the demographics and preferences of the customers can help you connect better during your interactions, showcasing your commitment to the role.
✨Tip Number 2
Highlight your previous retail experience during any informal conversations or networking opportunities. Sharing specific examples of how you've handled customer service or stock management can make you stand out.
✨Tip Number 3
Demonstrate your enthusiasm for animal welfare and community engagement. Being passionate about the charity's mission can resonate well with the hiring team and show that you're a great fit for their culture.
✨Tip Number 4
Be prepared to discuss your supervisory experience and how you've managed teams or volunteers in the past. This will show that you have the leadership skills necessary for the Standby Shop Assistant role.
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Hythe
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or supervisory experience. Mention specific examples where you successfully managed cash handling, customer interactions, or worked with volunteers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a charity environment. Explain why you want to join the team in Hythe and how your skills align with their mission of caring for animals.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Cross For Pets
✨Show Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific roles you've held, your responsibilities, and how you contributed to the success of the team. This will demonstrate your understanding of the retail environment and your ability to thrive in it.
✨Emphasise Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Talk about any challenges you faced and how you resolved them, showcasing your problem-solving skills and dedication to customer satisfaction.
✨Demonstrate Teamwork and Leadership
As a Retail Cover Supervisor, you'll need to work well with others and possibly lead a team. Share experiences where you've successfully collaborated with colleagues or managed volunteers. Highlight your ability to motivate others and maintain a positive working environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the shop's operations, team dynamics, or community engagement initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
