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For Companies At a Glance
- Tasks: Support the shop team with customer service and stock management.
- Company: Join Blue Cross, a leading charity with over 50 shops across England and Wales.
- Benefits: Enjoy flexible hours, competitive pay, and wellness support.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Previous retail and supervisory experience is preferred.
- Other info: This is a zero-hours contract, offering flexibility to fit your schedule.
Retail Cover Supervisor – Shrewsbury
Application Deadline: 11 August 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Shrewsbury
Reporting To: Shop Manager
Compensation: £13.69 / hour
Description
With over 50 charity shops across England and Wales, our Shrewsbury store is looking for a flexible Cover Supervisor to work alongside our Shop Manager in creating a warm and welcoming shopping experience for visitors and those donating to the store.
More about the role
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
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Retail Cover Supervisor - Shrewsbury employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor - Shrewsbury
✨Tip Number 1
Familiarise yourself with the local community and the specific needs of the Shrewsbury area. Understanding the demographics and preferences of potential customers can help you stand out during interviews, showing that you're genuinely interested in making a positive impact.
✨Tip Number 2
Highlight your previous retail experience by preparing specific examples of how you've successfully managed customer interactions or resolved issues. This will demonstrate your capability to thrive in a customer-facing environment, which is crucial for this role.
✨Tip Number 3
If you have experience managing volunteers, be ready to discuss it in detail. Share how you motivated and supported them, as this aligns well with the responsibilities of a Cover Supervisor and shows your leadership skills.
✨Tip Number 4
Prepare questions about the shop's operations and team dynamics to ask during your interview. This not only shows your enthusiasm for the role but also helps you assess if the environment is the right fit for you.
We think you need these skills to ace Retail Cover Supervisor - Shrewsbury
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or supervisory experience. Mention specific examples of how you've handled cash, managed stock, or provided excellent customer service.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the organisation. Explain why you want to work as a Cover Supervisor and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Cross For Pets
✨Show Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific roles you've held, the responsibilities you managed, and how they relate to the Cover Supervisor position.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is customer-facing, so showcasing your ability to engage with customers and resolve issues will be crucial.
✨Be Ready for Flexibility
Since this is a zero-hours contract, be prepared to discuss your availability and willingness to adapt to varying hours. Emphasise your flexibility and readiness to step in when needed.
✨Discuss Teamwork and Leadership
As a Cover Supervisor, you'll be working with both staff and volunteers. Share experiences where you've successfully led a team or collaborated effectively, highlighting your supervisory skills.
