Retail Cover Supervisor - Poole and Christchurch
Retail Cover Supervisor - Poole and Christchurch

Retail Cover Supervisor - Poole and Christchurch

Christchurch Full-Time No home office possible
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At a Glance

  • Tasks: Support retail teams by managing customer service and stock in a flexible role.
  • Company: Join Blue Cross, a charity dedicated to helping sick and homeless pets.
  • Benefits: Enjoy competitive pay, wellbeing support, and discounts at various retailers.
  • Why this job: Make a real difference while working in a fun, supportive environment.
  • Qualifications: Retail experience and supervisory skills are essential; cash handling proficiency is a plus.
  • Other info: This is a zero-hours contract, allowing you to work on your terms.

Retail Cover Supervisor – Poole and Christchurch

Application Deadline: 31 August 2025

Department: Fundraising, Comms & Engagement

Employment Type: Zero Hours

Location: Poole

Reporting To: Shop Manager

Compensation: £13.69 / hour

Description

Contract: Zero Hours
Salary: £13.69 p/hour
Location: High Street, Poole and Saxon Square, Christchurch
Closing date: 31st August 2025
Interview date: We will arrange interviews throughout the advertisement period
Our generous supporters donate a mixture of clothes, books, toys, household goods and soft furnishings that we sell in our shops and online. All the money raised goes towards enabling Blue Cross to support sick, injured, and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

By joining us as a Cover Supervisor, means you will have a direct impact to the charities mission whilst working adhoc days that suit you and your lifestyle and leading our team of volunteers to provide quality customer service to encourage the community to shop and donate with us!

More about the role

As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly.

You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.

This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.

If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!

Internally, this role is known as a Standby Shop Assistant.

About you

We are looking for someone who:
· Has previous experience working in a retail environment.
· Is proficient in cash handling and reconciliation.
· Has supervisory experience.
· Thrives in a customer-facing environment.
· Possesses computer literacy and administration skills.
It would also be great if you have experience:
· Managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Pension scheme with enhanced employer contribution
  • Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

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Retail Cover Supervisor - Poole and Christchurch employer: Blue Cross For Pets

At Blue Cross, we pride ourselves on being an exceptional employer, offering a flexible working environment that allows you to balance your lifestyle while making a meaningful impact on the lives of sick and homeless pets. Our supportive culture fosters personal growth and teamwork, with generous benefits including wellbeing programmes, access to healthcare services, and charity worker discounts, all set in the vibrant communities of Poole and Christchurch. Join us as a Retail Cover Supervisor and be part of a dedicated team that values your contributions and commitment to our mission.
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Contact Detail:

Blue Cross For Pets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Cover Supervisor - Poole and Christchurch

✨Tip Number 1

Familiarise yourself with the Blue Cross mission and values. Understanding their commitment to supporting sick, injured, and homeless pets will help you convey your passion for their cause during any discussions or interviews.

✨Tip Number 2

Highlight your retail experience and any supervisory roles you've held in previous jobs. Be ready to share specific examples of how you've successfully managed teams or improved customer service in a retail setting.

✨Tip Number 3

Prepare to discuss your approach to working with volunteers. Since this role involves leading a team of volunteers, showcasing your ability to motivate and manage people will set you apart from other candidates.

✨Tip Number 4

Be flexible and open about your availability. As this is a zero-hours contract, demonstrating your willingness to adapt to the shop's needs will show that you're a reliable candidate who can step in when required.

We think you need these skills to ace Retail Cover Supervisor - Poole and Christchurch

Retail Experience
Customer Service Skills
Cash Handling and Reconciliation
Supervisory Skills
Team Leadership
Stock Management
Computer Literacy
Administration Skills
Communication Skills
Flexibility and Adaptability
Volunteer Management
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or supervisory experience you have. Mention specific examples of how you've successfully managed teams or provided excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the charity's mission. Explain why you want to work with Blue Cross and how your skills align with their needs.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Cross For Pets

✨Show Your Passion for the Cause

Make sure to express your enthusiasm for the charity's mission. Talk about why supporting sick and homeless pets is important to you, and how you can contribute to their goals through your role.

✨Highlight Relevant Experience

Prepare to discuss your previous retail experience, especially any supervisory roles. Be ready to give examples of how you've successfully managed teams or handled customer service challenges in the past.

✨Demonstrate Teamwork Skills

Since you'll be working with volunteers and staff, emphasise your ability to work collaboratively. Share examples of how you've motivated a team or resolved conflicts in a retail setting.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can best fit into their team and contribute to their mission.

Retail Cover Supervisor - Poole and Christchurch
Blue Cross For Pets
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  • Retail Cover Supervisor - Poole and Christchurch

    Christchurch
    Full-Time

    Application deadline: 2027-08-21

  • B

    Blue Cross For Pets

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