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For Companies At a Glance
- Tasks: Support our retail teams by providing excellent customer service and managing stock.
- Company: Join Blue Cross, a charity dedicated to helping sick and homeless pets.
- Benefits: Enjoy flexible hours, wellbeing support, and discounts at various retailers.
- Why this job: Make a real difference while working in a fun, supportive environment.
- Qualifications: Previous retail experience and strong customer service skills are essential.
- Other info: This is a zero-hours contract, allowing you to work when it suits you.
Retail Cover Supervisor – Poole and Christchurch
Application Deadline: 3 August 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Poole
Reporting To: Shop Manager
Compensation: £13.69 / hour
Description
Interview date: W/C 11th August 2025
By joining us as a Cover Supervisor, means you will have a direct impact to the charities mission whilst working adhoc days that suit you and your lifestyle and leading our team of volunteers to provide quality customer service to encourage the community to shop and donate with us!
More about the role
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
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Retail Cover Supervisor - Poole and Christchurch employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor - Poole and Christchurch
✨Tip Number 1
Familiarise yourself with the Blue Cross mission and values. Understanding their commitment to animal welfare will help you convey your passion for the cause during the interview.
✨Tip Number 2
Highlight your retail experience and any supervisory roles you've held. Be ready to discuss specific examples of how you've successfully managed teams or improved customer service in previous positions.
✨Tip Number 3
Prepare to demonstrate your cash handling skills. Since this role involves financial transactions, be ready to explain your experience with cash reconciliation and any relevant systems you've used.
✨Tip Number 4
Show enthusiasm for working with volunteers. If you have experience managing or training volunteers, share those stories to illustrate your ability to lead and motivate a diverse team.
We think you need these skills to ace Retail Cover Supervisor - Poole and Christchurch
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail experience, supervisory roles, and skills in cash handling. Use specific examples to demonstrate how you've successfully managed teams or improved customer service.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about working for Blue Cross and how your skills align with their mission. Mention your flexibility and willingness to work on an ad-hoc basis.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Cross For Pets
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Blue Cross and its mission. Share why you want to work in a charity environment and how you can contribute to helping sick, injured, and homeless pets.
✨Highlight Relevant Experience
Prepare to discuss your previous retail experience, especially any supervisory roles. Be ready to give examples of how you've successfully managed teams or volunteers in the past.
✨Demonstrate Customer Service Skills
Since this role involves direct customer interaction, be prepared to share specific instances where you provided excellent customer service. Highlight your ability to handle difficult situations with grace.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, volunteer management, or how success is measured in the shop.
