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For Companies At a Glance
- Tasks: Support our retail teams by providing excellent customer service and managing stock.
- Company: Join Blue Cross, a charity dedicated to helping sick and homeless pets.
- Benefits: Enjoy flexible hours, wellbeing support, and discounts at various retailers.
- Why this job: Make a real difference while working in a fun, supportive environment.
- Qualifications: Previous retail experience and strong customer service skills are essential.
- Other info: This is a zero-hours contract, allowing you to work when it suits you.
Retail Cover Supervisor – Poole and Christchurch
Application Deadline: 3 August 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Poole
Reporting To: Shop Manager
Compensation: £13.69 / hour
Description
Interview date: W/C 11th August 2025
By joining us as a Cover Supervisor, means you will have a direct impact to the charities mission whilst working adhoc days that suit you and your lifestyle and leading our team of volunteers to provide quality customer service to encourage the community to shop and donate with us!
More about the role
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Pension scheme with enhanced employer contribution
- Charity worker discounts across a variety of retailers
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Retail Cover Supervisor - Poole and Christchurch employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor - Poole and Christchurch
✨Tip Number 1
Familiarise yourself with the Blue Cross mission and values. Understanding their commitment to supporting sick and homeless pets will help you convey your passion for the role during the interview.
✨Tip Number 2
Highlight your previous retail experience, especially any supervisory roles. Be ready to discuss specific examples of how you've successfully managed teams or handled customer service challenges.
✨Tip Number 3
Prepare to demonstrate your cash handling skills. Since this role involves financial transactions, being able to confidently discuss your experience with cash reconciliation will set you apart.
✨Tip Number 4
Show enthusiasm for working with volunteers. If you have experience managing or training volunteers, be sure to mention it, as this is a key aspect of the role that can make a significant impact.
We think you need these skills to ace Retail Cover Supervisor - Poole and Christchurch
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Cover Supervisor position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or supervisory experience you have. Mention specific examples of how you've successfully managed teams or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the charity's mission. Explain why you want to work with Blue Cross and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Cross For Pets
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the mission of Blue Cross. Talk about why supporting sick and homeless pets is important to you, and how you can contribute to their cause through this role.
✨Highlight Relevant Experience
Prepare to discuss your previous retail experience, especially any supervisory roles. Be ready to give examples of how you've successfully managed teams or handled customer service challenges in the past.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, think of specific instances where you provided excellent customer service. Share stories that showcase your ability to handle difficult situations with grace and professionalism.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team you'll be working with. This shows your interest in the position and helps you understand if it's the right fit for you.
