Blue Cross is seeking a Customer Support Representative for our Manchester call hub. You will be the compassionate voice guiding distressed pet owners to life-saving care and triaging cases to prioritise urgent needs.
You will handle calls, emails and webchats, gather information, book appointments, process payments, and log conversations. Initially office-based, then a 3 days in-office/2 days at home hybrid pattern after training.
#J-18808-LjbffrCompassionate Veterinary Call Handler (Hybrid) in Radcliffe employer: Blue Cross For Pets
Blue Cross For Pets is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. Located in Burford, the role of Senior Insights & Reporting Analyst provides a unique opportunity to contribute to meaningful fundraising efforts while enjoying a hybrid working model and a generous benefits package that fosters growth and collaboration among team members.
