Learning & Development Administrator

Application Deadline: 21 July 2026

Department: People & People Services

Employment Type: Permanent - Part Time

Location: Burford

Reporting To: Learning & Development Manager

Compensation: £23,311 - £24,000 / year

Contract: Permanent, part time (14 hours per week, worked over two days, Monday and Tuesday)

Salary: £23,311 - £24,000 per annum (pro rata)

Location: Hybrid working with a base in Burford, Newport or Radcliffe, Greater Manchester

Closing date: Tuesday 21 July 2026

Interview date: Friday 31 July 2026

Do you enjoy being organised, supporting others and making sure things run smoothly behind the scenes? Are you confident working with systems and data, with a strong eye for detail? If so, this could be the role for you. We're looking for a Learning & Development Administrator to join our People & People Services team. This is an important role supporting the delivery of learning across Blue Cross, helping ensure colleagues have access to the development opportunities they need.

More about the role

You will provide efficient and reliable administrative support across Learning and Development activity, helping to coordinate learning programmes and maintain systems and processes. Working closely with the L&D team, you'll support everything from onboarding and training events to managing our learning platform and responding to queries. You'll play a key role in ensuring learning activity runs smoothly and colleagues have a positive experience.

This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place.

What you will be doing

• Supporting the administration of our learning platform, including managing users, content and reports
• Responding to queries and providing first line support on learning activity
• Coordinating onboarding activity, including supporting Welcome Days
• Arranging training events, including bookings, materials and joining instructions
• Maintaining accurate learning records and supporting reporting requirements
• Raising purchase orders and supporting budget tracking
• Managing shared inboxes and supporting the smooth running of the team
• Supporting the development of communications and internal learning information

About you

You'll be an organised and proactive administrator with a strong customer focus and excellent attention to detail. You'll be comfortable managing multiple priorities in a fast paced environment, while maintaining accuracy and consistency. You'll have strong communication skills and be confident building positive relationships with a range of stakeholders across the organisation. A proactive mindset is key, alongside the ability to take ownership of tasks and respond to queries with initiative. You'll demonstrate professionalism and discretion at all times, particularly when handling confidential information, and work collaboratively within the Learning and Development team to ensure continuity and a consistent, high quality experience.

Essential Qualifications, Skills, and Experience

• Strong IT skills, including Microsoft Office and Teams
• Experience of working with systems and data
• Experience providing administrative support within a busy team
• Strong organisational skills, with the ability to prioritise workload
• Good communication skills, both written and verbal
• Experience of delivering good customer service
• Ability to work independently and use initiative
• Excellent attention to detail
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• Experience working in the charity sector
• Experience of learning management systems or e-learning platforms
• Experience supporting or coordinating training or events

How to apply

To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria. We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren't for their amazing efforts and commitment, we wouldn't be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution
• Life assurance
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days
• Claim for professional fees
• Charity worker discounts across a variety of retailers

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the Why Work for Us page on our website.