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- Tasks: Support our retail team by providing essential cover and ensuring smooth shop operations.
- Company: Join Blue Cross, a charity dedicated to caring for animals in need.
- Benefits: Earn £13.69/hour with generous holiday, wellbeing support, and discounts.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
- Other info: Flexible zero-hours role with opportunities for personal development.
The predicted salary is between 13 - 14 £ per hour.
Application Deadline: 8 February 2026
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Fleet
Reporting To: Shop Manager
Compensation: £13.69 / hour
Contract: Zero Hours Contract
Salary: £13.69 p/hour
Location: Fleet, Hampshire
Closing date: Sunday 8th February 2026
Interview date: 11th and 12th February 2026
Charity shops are the in-place to shop and in 2026 and we want you to join us at our store in Fleet, Hampshire! By joining our team, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do.
More about the role
Our shops are buzzing hubs in the heart of their communities loved by our fantastic customers and supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly. You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours role, which means your hours will vary based on the shop’s needs. We are committed to paying the Real Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Cover Supervisor.
About you
We are looking for someone who:
- Has previous experience working in a retail environment.
- Is proficient in cash handling and reconciliation.
- Has supervisory experience.
- Thrives in a customer-facing environment.
- Possesses computer literacy and administration skills.
It would also be great if you have experience:
- Managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the "why work for us" page on our website.
Retail Cover Supervisor (Zero Hours) - Fleet employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor (Zero Hours) - Fleet
✨Tip Number 1
Get to know the shop! Before your interview, pop into the store and chat with the team. This shows your enthusiasm and gives you a feel for the vibe. Plus, it’s a great way to pick up on what they value in their customer service.
✨Tip Number 2
Prepare for those common interview questions! Think about your past retail experiences and how they relate to this role. We want to hear about your customer service skills and any supervisory experience you have, so be ready to share specific examples.
✨Tip Number 3
Show your passion for the cause! Since this is a charity shop, let them know why you care about their mission. Whether it's helping animals or supporting the community, your genuine interest can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for enthusiastic individuals who want to make a difference, so don’t hesitate to hit that apply button!
We think you need these skills to ace Retail Cover Supervisor (Zero Hours) - Fleet
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our furry friends.
Tailor Your CV: Make sure your CV is tailored to the Retail Cover Supervisor role. Highlight any relevant retail experience, cash handling skills, and supervisory roles you've had. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Blue Cross For Pets
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Retail Cover Supervisor position. Familiarise yourself with the responsibilities like customer service and stock management, as well as the charity's mission. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Experience
Be ready to discuss your previous retail experience and any supervisory roles you've held. Think of specific examples where you excelled in customer service or managed a team. This will show that you have the skills needed to thrive in a busy shop environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's community involvement or how they support their staff and volunteers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Even though this is a retail position, first impressions matter. Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the opportunity, setting a positive tone from the get-go.
