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- Tasks: Assist in managing a charity shop, creating a welcoming experience for customers and donors.
- Company: Join Blue Cross, a leading charity supporting sick and homeless pets.
- Benefits: Enjoy generous holiday, wellbeing support, and discounts on pet insurance.
- Why this job: Make a real difference in your community while gaining valuable retail management experience.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Flexible working hours with opportunities for personal development and career growth.
The predicted salary is between 8958 - 8958 £ per year.
Application Deadline: 15 February 2026
Department: Fundraising, Comms & Engagement
Employment Type: Permanent
Location: Abergavenny
Reporting To: Shop Manager
Compensation: £8,958 / year
Description
Contract: Permanent, part time (14 hours over 2 days)
Salary: £8,958 p/annum (£22,394 p/annum FTE)
Location: Frogmore Street, Abergavenny
Closing date: Sunday 15th February 2026
Interview date: Interviews will be arranged as applications are received.
With over 50 charity shops across England and Wales, our Abergavenny shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store.
More about the role
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
We’re looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We’d like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and providing a quality customer service to those both purchasing and donating.
You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.
Join us today to have a career you can be proud of!
About you
- Previous experience of working in a retail environment
- Cash handling and reconciliation experience
- Experience of leading a team
- Experience of providing great customer experience
- Computer and administration skills
It would also be great if you had:
- Managing volunteers
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the "why work for us" page on our website.
Assistant Shop Manager - Abergavenny employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Abergavenny
✨Tip Number 1
Get to know the local community! As an Assistant Shop Manager, understanding the locals and their preferences can really help you connect with potential customers and donors. Attend community events or engage with local social media groups to build those relationships.
✨Tip Number 2
Show off your leadership skills! When you’re in the interview, share specific examples of how you've motivated a team or improved customer service in your previous roles. We want to see that you can inspire others and create a positive shopping experience.
✨Tip Number 3
Be flexible and ready to adapt! The role requires working varied hours, so highlight your availability and willingness to cover shifts when needed. This shows that you're committed and ready to support the team whenever necessary.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role and the organisation right from the start.
We think you need these skills to ace Assistant Shop Manager - Abergavenny
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming shopping experience and supporting our community.
Tailor Your CV: Make sure to customise your CV to highlight your retail management experience and any leadership roles you've had. We love seeing how your skills align with what we're looking for in an Assistant Shop Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and qualifications are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Blue Cross For Pets
✨Know Your Community
Familiarise yourself with Abergavenny and its local community. Understand the demographics, popular local events, and what makes the area unique. This knowledge will help you connect with the interviewers and demonstrate your commitment to creating a welcoming shopping experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated volunteers or staff, resolved conflicts, or improved customer service. Highlighting these experiences will show that you're ready to take on the responsibilities of an Assistant Shop Manager.
✨Emphasise Customer Experience
Be ready to discuss your approach to providing excellent customer service. Share any creative ideas you have for enhancing the shopping experience or engaging with donors. This will demonstrate your understanding of the role's importance in supporting the charity's mission.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Showing that you're open to working weekends and holidays will reflect positively on your commitment to the shop's success.
