Assistant Manager (Offsite Services), Devon
Assistant Manager (Offsite Services), Devon

Assistant Manager (Offsite Services), Devon

Exeter Full-Time 22000 - 24000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead home-based pet operations, ensuring pets find loving homes quickly and efficiently.
  • Company: Join Blue Cross, a dedicated team focused on improving the lives of pets and their families.
  • Benefits: Enjoy 38-43 days holiday, wellness support, free GP access, and a generous pension scheme.
  • Why this job: Make a real difference in animal welfare while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in team management and pet welfare is essential; strong communication skills are a must.
  • Other info: Work full-time with a flexible schedule, including one weekend every three weeks.

The predicted salary is between 22000 - 24000 ÂŁ per year.

Assistant Manager (Offsite Services), Devon

Application Deadline: 31 August 2025

Department: Rehoming & Fostering Services

Employment Type: Permanent – Full Time

Location: Devon

Reporting To: Centre Manager

Compensation: ÂŁ25,787 – ÂŁ27,047 / year

Description

Contract: Permanent, full time (37.5 hours per week)
Salary: ÂŁ25,787 – ÂŁ27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Sunday 31 August 2025
Interview date: 8 & 10 September 2025
We\’re recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you\’ll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!

More about the role

Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator\’s maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.

About you

You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance onsite facilities and services, actively engaging your team in the process.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
  • Significant experience in managing a team.
  • Significant experience in delivering high level Customer service in a fast-paced environment.
  • Significant subject matter expertise and application of pet welfare and handline of domestic animals
  • High standard of verbal and written communication.
  • Current full driving licence
  • The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
  • Performance management and improvement experience.
  • Experience working with volunteers.
  • Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 31 August 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
  • Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Free physiotherapy advice and face to face intervention
  • Health cash plan
  • Unlimited access to an employee assistance programme
  • Pension scheme with enhanced employer contribution
  • Professional fees paid with Continuing Professional Development and personal development support.
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family friendly policies
  • Recognition scheme
  • Annual volunteer days
  • Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

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Assistant Manager (Offsite Services), Devon employer: Blue Cross For Pets

Blue Cross is an exceptional employer, dedicated to creating a supportive and compassionate work environment for its team in Devon. With a strong focus on employee wellbeing, we offer generous benefits including up to 43 days of holiday, professional development support, and a commitment to fostering a culture of teamwork and innovation. Join us in making a meaningful impact on pet welfare while enjoying a fulfilling career with ample growth opportunities.
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Contact Detail:

Blue Cross For Pets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager (Offsite Services), Devon

✨Tip Number 1

Familiarise yourself with the specific pet welfare practices and policies of Blue Cross. Understanding their approach will not only help you in interviews but also demonstrate your genuine interest in their mission.

✨Tip Number 2

Network with current or former employees of Blue Cross, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss your leadership style and how you motivate teams in high-pressure situations. Be ready to share specific examples from your past experiences that highlight your ability to manage and inspire others effectively.

✨Tip Number 4

Research common challenges faced in offsite pet services and think about innovative solutions you could propose. This shows your proactive thinking and commitment to improving operations, which is crucial for the Assistant Manager role.

We think you need these skills to ace Assistant Manager (Offsite Services), Devon

Team Management
Animal Welfare Knowledge
Customer Service Excellence
Effective Communication
Emotional Intelligence
Problem-Solving Skills
Organisational Skills
Analytical Skills
Coaching and Mentoring
Resilience
Decision-Making
Performance Management
Volunteer Coordination
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in animal welfare and team management. Use specific examples that demonstrate your leadership skills and ability to deliver high-quality customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and your understanding of the role. Mention how your skills align with the job requirements and express your enthusiasm for making a difference in the lives of pets.

Highlight Relevant Experience: In your application, emphasise any previous roles where you managed teams or worked in fast-paced environments. Include details about your experience with pet care and any innovative solutions you've implemented in past positions.

Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively communicated with diverse audiences. This could include managing a team, interacting with clients, or working with volunteers.

How to prepare for a job interview at Blue Cross For Pets

✨Show Your Passion for Animal Welfare

Make sure to express your genuine love for animals and commitment to their welfare during the interview. Share any relevant experiences you've had in animal care or management, as this will resonate with the interviewers and demonstrate your alignment with the company's mission.

✨Highlight Your Leadership Skills

As an Assistant Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, focusing on how you've motivated and developed your team members. Use specific examples to illustrate your ability to inspire and manage effectively.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you had to make quick decisions regarding animal welfare or team management, and be ready to explain your thought process and the outcomes.

✨Demonstrate Excellent Communication Skills

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you adapt your communication style for different audiences, whether it's your team, foster carers, or the public.

Assistant Manager (Offsite Services), Devon
Blue Cross For Pets
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  • Assistant Manager (Offsite Services), Devon

    Exeter
    Full-Time
    22000 - 24000 ÂŁ / year (est.)

    Application deadline: 2027-08-20

  • B

    Blue Cross For Pets

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