Property Manager - Estate Management in Portsmouth

Location: Portsmouth (covering multiple sites travel required)

Reporting to: COO

Contract: Full-time, permanent

Hours: 35 hours per week (Mon-Fri), plus occasional evening commitments

Salary: £30,000 - £35,000

Holidays: 25 days per annum, plus Bank Holidays

Our client is an established and thriving business in the heart of Portsmouth. A leading property services company, with a long-standing reputation for excellence in residential and mixed-use estate management, they work with Freeholders, Resident Management Companies (RMCs), and Right to Manage (RTM) clients to deliver a professional, reliable and personable service. Due to significant growth they are looking for a service focused Property Manager to join their team.

What are we looking for?

• The Property Manager should have experience in residential block management and want to take the next step in their career with a supportive and knowledgeable team.
• This is a fantastic opportunity to build skills and grow your career.
• Its a varied, hands-on role managing a portfolio of properties, liaising directly with clients, contractors, leaseholders, and colleagues across the business.
• Youll be responsible for all aspects of day-to-day management, from site inspections and maintenance planning to financial oversight and resident engagement.

The role has core hours of Monday to Friday, 9:00 am - 5:00 pm (35 hours per week), however flexibility is essential, as some meetings with clients or residents may take place in the evening.

What will you be doing?

• Providing a professional, responsive service to landlords, leaseholders, and resident groups, fostering a strong culture of customer care.
• Preparing and issuing service charge budgets, reviewing draft accounts, and liaising with the accounts team to ensure financial transparency and accuracy.
• Conducting regular and emergency inspections, preparing reports, diagnosing basic defects, and organising appropriate remedial works or specialist investigations.
• Overseeing health and safety compliance, including arranging fire risk assessments and ensuring timely completion of any required actions.
• Specifying, tendering, and appointing contractors for cyclical maintenance and service agreements; managing delivery of major works in line with Section 20 legislation in collaboration with surveyors and the Major Works Co-ordinator.
• Interpreting and enforcing lease covenants, supporting leaseholder queries, and issuing licences for alterations in line with client instructions.
• Attending AGMs, residents meetings, and client consultations, providing regular updates and detailed progress reports to the Head of Department.
• Developing long-term maintenance plans and identifying capital expenditure requirements, with support from surveyors where needed.
• Supporting administrators with leaseholder queries and acting as line manager for on-site caretakers and scheme managers.
• Identifying opportunities to cross-sell company services, support new business acquisition, and contribute to departmental income generation.
• Providing accurate pre-contract management details to support legal enquiries and maintaining up-to-date records across systems.

What were looking for:

• A strong track record in managing leasehold residential and mixed-use properties, with a hands-on approach to both day-to-day operations and long-term planning.
• A commitment to excellent client service, with the ability to build rapport and manage relationships across leaseholders, freeholders, and contractors.
• A good understanding of building construction, repair techniques, and cyclical maintenance practices.
• Familiarity with relevant legislation, including the Landlord and Tenant Acts (1985 & 1987) and the Commonhold and Leasehold Reform Act 2002 (CALRA).
• Clear, confident written and verbal communication, with a professional telephone manner and the ability to communicate effectively at all levels.
• Comfortable using Microsoft Office (particularly Excel and Word), email, and property management systems such as QUBE.
• Able to read, interpret, and apply lease clauses, particularly those related to repair and maintenance responsibilities.
• A collaborative attitude and willingness to support colleagues across departments.
• IRPM qualified or working towards qualification, with a willingness to continue professional training and development.

Why join us?

• A supportive team with an open, collaborative working culture.
• Real opportunity to make your mark and contribute to business growth.
• IRPM support and continuous professional development.
• A varied and interesting portfolio in locations in and around Portsmouth.
• Regular team meetings, open communication, and a strong sense of purpose.

Interested? If youre looking to join a company where your work is valued, your knowledge is respected, and your progression is supported, apply now with your CV and a short cover letter.