At a Glance
- Tasks: Create unforgettable holiday experiences and build lasting relationships with customers.
- Company: Join Blue Bay Travel, a vibrant team focused on real conversations and customer connections.
- Benefits: Competitive salary, travel perks, generous leave, and a supportive work environment.
- Other info: Enjoy a dynamic workplace with clear paths for career growth and exciting team culture.
- Why this job: Kickstart your career in travel and help people create memories they'll cherish forever.
- Qualifications: No travel experience needed; just bring your passion for people and targets.
The predicted salary is between 35500 - 37500 € per year.
This isn’t just a sales job. It’s a chance to build a career helping people book the holidays they’ll talk about for years. At Blue Bay Travel, our Personal Travel Advisors are the people customers remember. The ones who listen properly, build trust, and turn a simple enquiry into something exciting. You don’t need travel industry experience to join us. If you’re confident with people, motivated by targets, and enjoy staying busy, we’ll give you the training, support, and tools to succeed.
Why Blue Bay Travel is different
- You’re trusted to have real conversations, not rush transactions
- You’re backed by powerful marketing, exclusive deals, and high customer demand
- You’re part of a team that celebrates success loudly and supports each other properly
Your journey starts here. You’ll kick off with an 8-week onboarding and training programme at our Trentham office. This isn’t “sit and listen” training. You’ll learn:
- How our award-winning business really works and what makes Blue Bay Travel different
- How to confidently speak with customers and understand what matters to them
- How to turn enquiries into bookings through great conversations and service
- How to use our systems, platforms, and exclusive holiday deals
Whether you’re starting your career, changing industries, or already have sales experience, we’ll help you build the confidence to succeed.
What you’ll be doing
As a Personal Travel Advisor, you’ll create standout customer experiences every day. You’ll:
- Speak to customers and discover what they’re looking for from their holiday
- Create tailored holiday quotes that feel personal, exciting, and spot-on
- Build trust and lasting relationships that drive loyalty and repeat bookings
- Confidently handle objections and convert enquiries into bookings
- Work at pace across multiple conversations while maintaining high standards and attention to detail
- Thrive on exceeding targets in a high-energy sales environment
- Support your teammates and contribute to a positive, ambitious team culture
Everything you do helps create the holidays our customers look forward to most.
What we’re looking for
You don’t need travel experience, but you do need the right mindset. You’ll be someone who:
- Enjoys speaking to people and building rapport quickly
- Is motivated by targets, performance, and earning potential
- Communicates with confidence, warmth, and personality
- Stays organised and composed when things get busy
- Learns quickly and enjoys working in a fast-moving environment
- Takes pride in delivering a high-quality customer experience
- Brings energy, resilience, and a positive attitude to the team
If you’re commercially driven, people-focused, and excited by the idea of building a career in travel, we’d love to hear from you.
Why you’ll love working here
Because great performance should be recognised and rewarded. Our sales floor is ambitious, energetic, and full of people who support each other, celebrate the wins, and enjoy what they do. You’ll also get:
- £24,784 salary with on-target earnings of £35.5k-£37.5k
- Enhanced bonus scheme – double your bonus when you exceed target by 20%
- 37.5 hours per week, including alternate weekends and two late shifts
- 30 days annual leave, including Bank Holidays (increasing with service)
- Exclusive travel perks, including free accommodation with preferred partners
- Hosted work trips to short- and long-haul destinations
- Enhanced leave policy offering, giving you extra time to explore the destinations we specialise in, celebrate life’s big moments, and take time out when you need it most
- Paid volunteer day each year
- Employee Assistance Programme and Mental Health First Aiders
- Clear opportunities to grow your career in an award-winning business
Ready to start your journey with us? If you love working with people, enjoy a target-driven environment, and want to build a career where no two days feel the same, we’d love to hear from you. Successful candidates will be invited to our Recruitment Day on 11 June, held at our Head Office in Trentham. Apply now and start your journey with Blue Bay Travel.
Personal Travel Advisor in Stoke-on-Trent employer: Blue Bay Travel
At Blue Bay Travel, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture where every team member is valued. Our Personal Travel Advisors enjoy comprehensive training, generous travel perks, and clear pathways for career progression, all while working in a dynamic office environment in Trentham. With a focus on building meaningful customer relationships and celebrating team successes, we ensure that your journey with us is both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Travel Advisor in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Blue Bay Travel's website and social media. Understanding their values and what makes them tick will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing conversations with friends or family. Focus on listening actively and responding in a way that makes the other person feel valued.
✨Tip Number 3
Be ready to share your stories! Think of examples from your past where you've excelled in customer service or sales. These anecdotes will help you demonstrate your skills and show how you can create those standout customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Personal Travel Advisor in Stoke-on-Trent
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for travel and helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your people skills and any relevant experiences that showcase your ability to build rapport.
Show Your Motivation:We love candidates who are driven by targets and performance. In your application, share examples of how you’ve achieved goals in the past and how that motivates you to succeed in a sales environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Blue Bay Travel.
How to prepare for a job interview at Blue Bay Travel
✨Know Your Stuff
Before the interview, take some time to research Blue Bay Travel and their unique approach to customer service. Familiarise yourself with their values and what sets them apart in the travel industry. This will help you demonstrate your genuine interest and align your answers with their mission.
✨Showcase Your People Skills
As a Personal Travel Advisor, building rapport is key. Prepare examples from your past experiences where you've successfully connected with customers or colleagues. Highlight your ability to listen actively and respond to needs, as this will resonate well with the interviewers.
✨Be Target-Driven
Since the role is performance-oriented, come prepared to discuss how you’ve met or exceeded targets in previous roles. Share specific metrics or achievements that showcase your motivation and drive, as this will illustrate your potential to thrive in a high-energy sales environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training process, or growth opportunities within Blue Bay Travel. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
