Student Welfare & Security Officer

Student Welfare & Security Officer Ad Hoc Campus Opportunities | Higher Education Sector Location: BN2 postcode area, South Coast Pay Rate: £14.44 -15.21 per hour (PAYE) Contract Type: Ongoing, Ad Hoc Assignments Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), across any 7 days per week Start Date: From November 2026 We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements. This is not a traditional door supervision role. We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student well-being, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment. If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you. The Role You could be working as security across a variety of campus locations including: General campus Student accommodation and halls of residence University libraries University events and public-facing areasTypical duties may include: Providing a visible, professional and approachable presence across campus Supporting students who may be distressed, vulnerable or require assistance Conducting welfare checks where there are concerns for student well-being Signposting students to relevant support services Assisting visitors, students and parents with queries and guidance Monitoring buildings and grounds and reporting concerns Supporting access control and general security procedures Helping maintain a safe, inclusive and welcoming environment for all campus users What We're Looking For We're particularly interested in candidates who are: Friendly, approachable and genuinely enjoy helping people Excellent communicators with strong customer service skills Calm, reassuring and professional under pressure Comfortable dealing sensitively with welfare and well-being concerns Reliable, punctual and flexible to work at short notice Confident working independently and as part of a team Looking to support students in a positive and caring environment Essential Requirements Valid SIA Door Supervisor Licence Full UK Driving Licence (driving university vans will form a part of this role) Ability to obtain or hold a Standard DBS Check Two years' employment references Right to Work in the UK Training & Development Full paid training is provided. Training may include: Paid shadow shifts with experienced team members Online learning programmes Face-to-face training sessions Site-specific inductions Ongoing development across multiple campus environmentsAll mandatory training and induction time is fully paid. Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working. Why Apply? £14.44 per hour PAYE Paid training and shadowing Flexible ad hoc assignments Opportunity to support students and make a genuine difference Varied work across a dynamic educational environment Welcoming team culture focused on well-being, support and service Please Note This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment. Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people