At a Glance
- Tasks: Support scheduling and administration while providing excellent customer service in both English and Spanish.
- Company: Join a dynamic team at a leading university with a focus on collaboration.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Work in a vibrant environment with opportunities for career advancement.
- Why this job: Make a real difference by helping employees navigate their schedules and resources.
- Qualifications: Fluency in Spanish, strong organisational skills, and a knack for problem-solving.
The predicted salary is between 17.1 - 20.9 £ per hour.
Job Description Scheduling Administrator
Job Description XXX MUST BE FLUENT IN SPANISH XXXXX
- 1. Administrative support
- Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required.
- Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately.
- Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status.
- Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going.
- Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required.
- Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs.
- Collate periodic audit and benchmarking data as directed.
- 2. Communications
- Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e. g. logging absence and escalating issues as appropriate with relevant colleagues.
- Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times.
- 3. General
- Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university.
- 4. Knowledge / skills
- Attention to detail
- Ability to deliver to deadline
- Excellent organisational skills - own workload and that of others
- Ability to create and maintain effective administrative systems
- Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users
- Ability to produce written documentation clearly and concisely
- Fluent in Spanish
- 5. Experience
- Expert user of Word and Excel, Outlook, databases
- Experience of co-ordinating with multiple work areas
- Experience of organising meetings and diaries
- Experience of working independently and making independent decisions
- Experience of working within a 24/7 operational environment
- Experience of creating and maintaining reports
- 6. Personal characteristics and other requirements
- Resourceful and conscientious
- Excellent time-management
- Customer-focussed
- Problem solving - an interest in making things work well
- Willing and able to travel off-site from time to time
- You will be working some weekends and different shift patterns
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
Spanish Speaking Scheduling Administrator employer: Blue Arrow
As a Quality Assurance Technologist at our esteemed food manufacturing client in Portbury, Bristol, you will be part of a dynamic team that prioritises food safety and quality. The company fosters a collaborative work culture, offering opportunities for professional growth and development while ensuring a supportive environment where your contributions are valued. With a competitive hourly rate and a commitment to employee well-being, this role provides a meaningful opportunity to make a real impact in the food industry.
We think you need these skills to ace Spanish Speaking Scheduling Administrator
Fluency in Spanish
Administrative Support
Attention to Detail
Organisational Skills
Communication Skills
Interpersonal Skills
Diary Management
