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- Tasks: Provide administrative support and multi-lingual assistance, mainly in Spanish.
- Company: Join a dynamic team at a leading university with a focus on customer service.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Work in a vibrant environment with potential for career advancement.
- Why this job: Make a difference by supporting a diverse community and enhancing operational efficiency.
- Qualifications: Fluency in Spanish and strong organisational skills required.
Job Description Scheduling Administrator
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Job Description XXX MUST BE FLUENT IN SPANISH XXXXX
1. Administrative support
* Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required.
* Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately.
* Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status.
* Provide a comprehensive \’handover\’ to the incoming shift, flagging key issues that are on-going.
* Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required.
* Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs.
* Collate periodic audit and benchmarking data as directed.
2. Communications
* Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues.
* Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times.
3. General
* Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university.
4. Knowledge / skills
* Attention to detail
* Ability to deliver to deadline
* Excellent organisational skills – own workload and that of others
* Ability to create and maintain effective administrative systems
* Excellent communication and interpersonal skills – ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users
* Ability to produce written documentation clearly and concisely
* Fluent in Spanish
5. Experience
* Expert user of Word and Excel, Outlook, databases
* Experience of co-ordinating with multiple work areas
* Experience of organising meetings and diaries
* Experience of working independently and making independent decisions
* Experience of working within a 24/7 operational environment
* Experience of creating and maintaining reports
6. Personal characteristics and other requirements
* Resourceful and conscientious
* Excellent time-management
* Customer-focussed
* Problem solving – an interest in making things work well
* Willing and able to travel off-site from time to time
You will be working some weekends and different shift patterns
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
Spanish Speaking Administrator employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish Speaking Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Spanish Speaking Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those that focus on your organisational skills and customer service experience. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Show off your bilingual skills! When you get the chance, highlight your fluency in Spanish during interviews or networking events. It’s a massive plus for this role, so don’t be shy about it!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that Spanish Speaking Administrator position!
We think you need these skills to ace Spanish Speaking Administrator
Some tips for your application 🫡
Show Off Your Spanish Skills: Since this role requires fluency in Spanish, make sure to highlight your language skills right at the top of your application. We want to see how you can use your bilingual abilities to support our team!
Be Organised and Detail-Oriented: This job is all about keeping things running smoothly, so demonstrate your organisational skills in your application. Share examples of how you've managed workloads or maintained systems in previous roles – we love a good success story!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific requirements of the role. We appreciate when candidates take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started!
How to prepare for a job interview at Blue Arrow
✨Brush Up on Your Spanish
Since this role requires fluency in Spanish, make sure to practice your language skills before the interview. Prepare to answer questions and discuss your experience in Spanish, as this will demonstrate your confidence and proficiency.
✨Know Your Admin Tools
Familiarise yourself with the administrative tools mentioned in the job description, like Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles, especially in managing diaries and coordinating tasks.
✨Show Off Your Organisational Skills
Prepare examples that showcase your excellent organisational skills. Think of situations where you successfully managed multiple tasks or deadlines, and be ready to explain how you prioritised your workload effectively.
✨Demonstrate Customer Service Excellence
This role emphasises providing top-notch customer service. Be prepared to share specific examples of how you've handled customer queries or issues in the past, highlighting your problem-solving abilities and commitment to service.