Call Centre Agent in Reading

Are you looking for a role where you can showcase your communication skills and be part of a supportive team? We\’re currently recruiting for Call Center Agents to join a well-established company based in Theale.

Call Center Agent

Location: Theale, Berkshire

Hours: Monday – Friday 9am – 5pm

Working Arrangement: Office Based

About the Role

As a Call Center Agent, you\’ll be the first point of contact for customers, handling inbound and outbound calls, resolving queries, and ensuring every interaction is a positive experience. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and thrives on delivering excellent customer service.

What We\’re Looking For

• Previous experience in a call center or customer service role
• Strong communication skills and a professional telephone manner
• Ability to work well under pressure and meet targets
• Good IT skills and attention to detail

What\’s in it for You

• Competitive salary
• Full training and ongoing support
• A friendly, collaborative office environment

This is a fully office-based role in Theale, so you\’ll be part of a vibrant team every day. If you\’re ready to take the next step in your career, apply now and let\’s talk!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.