At a Glance
- Tasks: Research and create manuals for complex products using MadCap Flare.
- Company: Join a leading engineering firm with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate with engineers and experts to enhance your skills.
- Why this job: Make technical information accessible and impactful in a dynamic environment.
- Qualifications: Degree or experience in engineering or technical communication required.
The predicted salary is between 51750 - 63250 £ per year.
- Technical Author
- Business, Location: Engineering Division, UK Site
- Role: Technical Author
- Reports to: Technical Publications Manager
- Key
Relationships: Technical Publications Manager, Engineering, Service, Software, Product Management, Quality, Project Managers, Technical Authorities, SMEs, and approved external suppliers.
Key Responsibilities
- Research, author, revise, and maintain manuals, guides, procedures, and related controlled publications for complex products and projects.
- Author in Mad Cap Flare using approved templates, reusable content, variables, condition tags, and controlled source files.
- Gather and verify technical information from engineers, service teams, drawings, specifications, photographs, test data, and existing source material.
- Produce and maintain technical illustrations, screenshots, mark-ups, diagrams, and visual content, or work with specialist illustrators where required.
- Apply document control, revision control, and configuration management requirements throughout drafting, review, approval, release, and obsolescence.
- Run quality checks for structure, clarity, terminology, safety content, cross-references, branding, and output accuracy before formal review.
- Coordinate review and comment resolution with subject matter experts and support final approval and controlled publication release in PDF and HTML outputs.
- Plan and manage assigned work to agreed priorities, communicate status and risks clearly, and support continuous improvement of authoring standards and workflows.
- Carry out any other tasks reasonably required by the Company.
- Take personal responsibility for health and safety and comply with company health, safety and environmental requirements.
- Indicative Performance Measures
- Assigned publications delivered to agreed dates and priorities.
- Low level of post-release correction and rework.
- Strong first-pass quality in review and approval cycles.
- Compliance with templates, standards, document control, and version control requirements.
- Effective use of authoring tools, reusable content, and approved workflows.
- Positive stakeholder feedback on clarity, accuracy, and usability of published content.
Person Specification
Education / Qualifications
- Degree, HNC/HND, or equivalent experience in engineering, science, technical communication, or a related discipline.
- Proven technical authoring or technical writing experience in manufacturing, scientific equipment, engineering, aerospace, or another controlled technical environment.
- Professional membership or accredited technical communication qualification desirable but not essential.
- Professional Skills / Abilities
- Strong Mad Cap Flare experience, including structured authoring, content reuse, output generation, and review workflow discipline.
- Strong technical writing and editing skills with the ability to turn complex engineering information into clear user-facing content.
- Ability to interpret engineering drawings, specifications, photographs and source data accurately.
- Experience with document control, revision control, review cycles, and formal release processes.
- Technical illustration experience desirable.
- Personal Qualities
- Accurate, methodical, and detail-focused.
- Confident working with engineers, project teams, and reviewers.
- Organised, accountable, and able to manage multiple priorities.
- Committed to continuous improvement, professional standards, and clear communication.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
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Technical Author in Oxford employer: Blue Arrow
As a Quality Assurance Technologist at our esteemed food manufacturing client in Portbury, Bristol, you will be part of a dynamic team that prioritises food safety and quality. The company fosters a collaborative work culture, offering opportunities for professional growth and development while ensuring a supportive environment where your contributions are valued. With a competitive hourly rate and a commitment to employee well-being, this role provides a meaningful opportunity to make a real impact in the food industry.
