On-Train Hospitality Assistant

On-Train Hospitality Assistant – A Rewarding Career in Rail Travel Location: Inverness (Must be within a 45-minute travel distance) Salary: £24,953 per annum + 3% commission Contract: Permanent, 35 hours per week Hours: Rotational shifts between 6:30 AM – 10 PM, across 7 days Start Dates in June. Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as an On-Train Hospitality Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it\’s an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You\’ll Be Doing: Delivering exceptional customer service and making every journey special. Building positive connections with passengers, ensuring a welcoming atmosphere. Upselling exclusive offers with confidence and enthusiasm. Handling transactions while maintaining stock accountability. Upholding health and safety standards, including food hygiene and onboard cleanliness. Who We\’re Looking For: We welcome applicants who: Have a warm, engaging approach and love connecting with others. Excel in communication-building trust and rapport with passengers. Thrive in a supportive team culture while being confident working independently. Have the ability to manage a trolley and ramps (training provided). Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: Contributory Final Salary Pension Scheme-ensuring long-term financial security. Free & discounted rail travel-helping you and your family stay connected. Generous holiday allowance-so you have time for yourself and your loved ones. Enhanced family leave policies-including maternity, paternity, and adoption leave. Life insurance cover-equivalent to 4x your annual salary. Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people