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- Tasks: Provide essential Telecare support and manage customer enquiries to ensure safety and wellbeing.
- Company: A dynamic workforce solutions company dedicated to making a difference.
- Benefits: Flexible shift patterns, supportive environment, and the chance to impact lives.
- Why this job: Join a team that values your contribution to residents' safety and wellbeing.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A workforce solutions company is seeking a Customer Services Officer to join their team in Sunderland, offering the opportunity to make a meaningful impact on residents' lives through effective Telecare support. The role involves managing enquiries, ensuring safety and wellbeing, and collaborating with partners to exceed customer expectations.
This fast-paced position provides flexibility with shift patterns and the chance to work within a supportive environment, covering varying hours throughout the week.
Telecare Customer Enabler (24/7 Shifts) in North East employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Customer Enabler (24/7 Shifts) in North East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills can make a real difference in Telecare support and be ready to share specific examples during your chat.
✨Tip Number 3
Show your passion! When you apply through our website, let your enthusiasm shine through. Talk about why you want to work in customer services and how you can contribute to making residents' lives better.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart from other candidates. It shows you're genuinely interested and proactive!
We think you need these skills to ace Telecare Customer Enabler (24/7 Shifts) in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Telecare Customer Enabler role. Highlight your relevant experience in customer service and any skills that align with ensuring safety and wellbeing.
Show Your Passion: Let us know why you’re excited about making a difference in residents' lives. Share any personal experiences or motivations that drive your interest in telecare support.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon to ensure we can easily see how you fit the role and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Blue Arrow
✨Know Your Stuff
Before the interview, make sure you understand what Telecare is and how it impacts residents' lives. Familiarise yourself with the company's mission and values, as well as any recent news or developments in the sector. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you managed enquiries effectively or ensured someone's safety and wellbeing. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Flexibility is Key
Since this role involves 24/7 shifts, be ready to discuss your availability and willingness to work varying hours. Highlight any previous experience you have with shift work and how you manage your time effectively. This will demonstrate that you're adaptable and ready for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about making a meaningful impact in the position.
