At a Glance
- Tasks: Be the vital link between tenants and housing teams, ensuring smooth communication.
- Company: Join a supportive team dedicated to improving housing quality in the Highlands.
- Benefits: Competitive salary, Monday to Friday shifts, and weekends free.
- Why this job: Make a real difference in tenants' lives while enhancing your communication skills.
- Qualifications: Strong communication skills, organisational ability, and experience in housing or similar services.
- Other info: Hybrid working model with opportunities for personal growth.
The predicted salary is between 28665 - 28665 Β£ per year.
We are hiring a Tenant Liaison Officer for a temporary role (35 hrs) with hybrid working.
Are you a people-focused, organised communicator who wants to make a real difference to tenants across the Highlands? We are looking for a Tenant Liaison Officer to support improvement works in council homes and help ensure tenants feel informed, supported, and heard throughout the process.
What You'll Do:
- Be the key link between tenants, contractors & Housing teams
- Support tenants through planned improvement works
- Co-ordinate access, surveys & care-related arrangements
- Gather feedback & help drive service quality
- Keep systems and project information up to date
What You'll Bring:
- Strong communication & customer service skills
- Good organisational ability and attention to detail
- Confidence with data, reports & spreadsheets
- Experience in housing or a similar service
- Full driving licence & access to transport (Essential)
What we are offering:
- Salary - Β£28,665.00 (Pro-Rata)
- Shifts are Monday to Friday so you will have your weekends free.
This is a fantastic opportunity to play a meaningful role in improving housing quality across the Highlands.
How to apply:
Find out more or apply by contacting us or call our office.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Tenant Liaison Officer - Temp Role in Inverness employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Tenant Liaison Officer - Temp Role in Inverness
β¨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making a difference for tenants.
β¨Tip Number 2
Practice your communication skills. As a Tenant Liaison Officer, you'll need to be a pro at connecting with people. Role-play scenarios with friends or family to boost your confidence before interviews.
β¨Tip Number 3
Network like a champ! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
β¨Tip Number 4
Donβt forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows appreciation and keeps you fresh in their minds.
We think you need these skills to ace Tenant Liaison Officer - Temp Role in Inverness
Some tips for your application π«‘
Show Your People Skills: As a Tenant Liaison Officer, your ability to communicate effectively is key. Make sure to highlight any experience you have in customer service or working with people, as this will show us you're the right fit for the role.
Be Organised and Detail-Oriented: We love candidates who can keep things in order! When writing your application, mention any past roles where you had to manage multiple tasks or pay attention to detail. This will help us see how you can handle the responsibilities of the job.
Demonstrate Your Experience: If you've worked in housing or a similar service before, let us know! Share specific examples of your past work that relate to the role, as this will give us confidence in your ability to support tenants effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important information about the role!
How to prepare for a job interview at Blue Arrow
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Tenant Liaison Officer role. Familiarise yourself with the responsibilities, such as supporting tenants during improvement works and coordinating access. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
β¨Showcase Your Communication Skills
As a Tenant Liaison Officer, strong communication is key. Prepare examples of how you've effectively communicated with customers or clients in the past. Think about situations where youβve resolved issues or gathered feedback, as this will demonstrate your ability to connect with tenants and contractors alike.
β¨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might be asked how you manage multiple tasks or keep track of project information. Share specific strategies you use to stay organised, like using spreadsheets or project management tools, to show that you can handle the demands of the role.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific projects you might be involved in. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.