Business Support Officer in Gloucester
Business Support Officer

Business Support Officer in Gloucester

Gloucester Full-Time 11 - 17 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide essential business support and resolve customer enquiries efficiently.
  • Company: Join a dedicated team at City Hall, committed to service excellence.
  • Benefits: Earn £14.20 per hour with a Monday to Friday schedule until April 2026.
  • Why this job: Make a real impact while developing valuable skills in a supportive environment.
  • Qualifications: Reliability and a strong work ethic are key; service-specific skills are a plus.
  • Other info: Be part of a Disability Confident Employer focused on inclusivity.

The predicted salary is between 11 - 17 £ per hour.

Business Support Officer needed. If you’re a hard-working, reliable person then we want to hear from you.

Salary: 14.20 per hour

Location: City Hall, BS1

Hours: Monday to Friday, 9am - 5pm Till April 2026

Purpose of the job: Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.

Key job outcomes/accountabilities:

  • Provide a range of business support services for one or more service areas, taking ownership and responsibility.
  • Make real time service decisions in response to operational issues in line with local procedures and established guidance.
  • Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
  • Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
  • Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
  • To carry out, monitor and reconcile financial transactions.
  • Prepare and provide documentation and information.
  • Check service delivery and processes are in line with local guidance and legislation.
  • To own and drive forward process improvements.

Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Business Support Officer in Gloucester employer: Blue Arrow

As a Business Support Officer at City Hall, you will be part of a dynamic team that values dedication, respect, and collaboration. Our supportive work culture fosters employee growth through continuous learning opportunities and encourages innovative thinking to drive process improvements. With a commitment to inclusivity and a focus on meaningful contributions, we offer a rewarding environment where your efforts truly make a difference in the community.
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Contact Detail:

Blue Arrow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer in Gloucester

✨Tip Number 1

Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to demonstrate how you embody qualities like dedication and collaboration, which are key for a Business Support Officer role.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in providing business support and resolving customer enquiries effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Business Support Officer in Gloucester

Customer Service Skills
Administrative Skills
Financial Transaction Monitoring
Problem-Solving Skills
Process Improvement
Communication Skills
Attention to Detail
Decision-Making Skills
Collaboration
Knowledge of Local Procedures
Enquiry Resolution
Ownership and Responsibility
Adaptability
Time Management

Some tips for your application 🫡

Show Your Reliability: We want to see that you're a hard-working and reliable person. In your application, highlight any experiences where you've demonstrated these qualities. It could be previous jobs, volunteer work, or even school projects!

Tailor Your Application: Make sure to customise your application to fit the Business Support Officer role. Use keywords from the job description, like 'ownership' and 'collaborative', to show that you understand what we're looking for.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us see your skills and experience without any fluff!

Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Blue Arrow

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key job outcomes and accountabilities listed in the job description. This will help you demonstrate how your skills align with what they’re looking for.

✨Showcase Your Problem-Solving Skills

Since the role involves making real-time service decisions, be prepared to discuss examples from your past where you've successfully resolved operational issues. Think of specific situations where you took ownership and made a positive impact.

✨Emphasise Your Collaborative Spirit

The council values collaboration, so be ready to share experiences where you worked effectively within a team. Highlight how you’ve contributed to group efforts and supported colleagues, as this will resonate well with their values.

✨Prepare Questions That Matter

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, ongoing projects, or how they measure success in the role. This shows your genuine interest and curiosity about the position.

Business Support Officer in Gloucester
Blue Arrow
Location: Gloucester

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