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- Tasks: Support the sales team with order processing, customer communication, and data management.
- Company: Join a dynamic team in Glasgow City Centre with a focus on collaboration.
- Benefits: Enjoy a competitive salary, pension, healthcare, and generous holiday allowance.
- Why this job: Be a key player in ensuring customer satisfaction and smooth sales operations.
- Qualifications: Ideal for those with sales coordination experience or recent graduates eager to learn.
- Other info: Great potential for career progression into account management or sales roles.
The predicted salary is between 25000 - 30000 £ per year.
Permanent Sales Admin vacancy in Glasgow City Centre - Fully onsite.
Working days: Monday - Friday, 37 hours per week (8am - 5pm Mon/Thu, 8am - 12pm Fri) with a 30 mins lunch break.
The Sales Administrator is required to provide essential back-office support for our sales team, handling:
- Quote generation
- Order processing
- Customer communication
- Invoicing
- Freight organisation
- Data entry
- After-sales support
This role bridges customer needs to the sales process. You will also manage paperwork, update records, arrange deliveries and often resolve queries, making you crucial for customer satisfaction and sales efficiency.
Salary: £25-£30k, contributory pension, 24 days holiday plus 5 public holidays. Target achieving bonus potential and private healthcare.
Key Responsibilities:
- Order Management: Processing sales orders, checking stock, arranging deliveries and managing payments. Prepare and issue quotes, proposals and order confirmations within agreed service levels, with follow-up as required to maximise conversion rate.
- Supplier liaison: Communication with suppliers on customer requirements on repeat and bespoke enquiries.
- Customer Service: Answering inquiries (phone, email, in-person) and providing post-sale support.
- Documentation & Data: Raising invoices, handling credit checks, updating customer databases and generating reports.
- Team Support: Assisting the sales team with administrative tasks, ensuring information flows smoothly.
- Problem Solving: Resolving customer issues and complaints to maintain service quality.
Skills Needed:
- Excellent time management and organisational skills.
- Strong customer service and problem-solving abilities.
- Preferred 3 years’ experience in sales coordination, account support or service desk role within a technical, B2B or service-led environment, or recent graduate.
- Skilled with CRM platforms and comfortable in Microsoft Office (Excel/Word/Outlook/Teams).
- Highly organised, strong attention to detail, able to prioritise multiple tasks under tight deadlines.
- Excellent communicator (written & verbal) with a customer-centric mindset.
- Positive, proactive and collaborative team-player who thrives in a fast-paced environment.
- Potential to progress into account management and/or sales role.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sales Admin in Glasgow employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the Sales Admin role. Focus on your organisational skills and customer service experience, as these are key for this position.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Admin in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Admin role. Highlight your experience in order management, customer service, and any relevant skills with CRM platforms. We want to see how you can bridge customer needs to the sales process!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and problem-solving abilities, and don’t forget to show your enthusiasm for working with us at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Blue Arrow
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Admin role. Familiarise yourself with the key responsibilities like order management, customer service, and documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent time management and organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or resolved customer issues. Be ready to discuss how you prioritise tasks under tight deadlines.
✨Demonstrate Your Customer-Centric Mindset
Customer satisfaction is crucial in this role, so think of specific instances where you've gone above and beyond for a customer. Highlight your problem-solving abilities and how you handle inquiries, as this will resonate well with the interviewers.
✨Familiarise Yourself with CRM Tools
As the job mentions a preference for experience with CRM platforms, brush up on any relevant software you've used. If you have experience with Microsoft Office, especially Excel, be prepared to discuss how you've utilised these tools in previous roles to enhance efficiency.