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- Tasks: As a Fraud Operations Analyst, you'll tackle fraud risks and assess suspicious activities daily.
- Company: Join a dynamic team in Derry/Londonderry focused on mobile product security.
- Benefits: Enjoy hybrid working, competitive pay, and enhanced rates for late shifts and Sundays.
- Why this job: Make a real impact by protecting customers and clients from fraud while developing your analytical skills.
- Qualifications: Must have strong Excel skills, fraud experience, and excellent problem-solving abilities.
- Other info: Start date is January 6, 2024, with a minimum 6-month contract.
Job Role: Fraud Operations Analyst Location: Derry / Londonderry Type: Hybrid Working after training- 3 days office, 2 days home based Hours: 37.5 hours per week, 5/7 Monday-Sunday between (Apply online only) on rota basis Pay rate: £13.43 per hour, enhanced rates for after 9pm and Sunday working Start date: 06/01/2024, minimum 6-month contract A basic Access NI check is required for this role Your Role: As a Fraud Operations Analyst your responsibilities include mitigating against the risk of fraud & bad debt on mobile products. You will identify suspicious and/or high-risk activity utilising internal systems/manual reports to detect potential fraud cases and carry out accurate risk assessments. You will act quickly on potential fraud cases, liaise directly with the customer, stakeholder or the relevant department – take appropriate action to minimise the loss of revenue to client and/or customer. You will prioritise your workload to meet and exceed your personal objectives. You will have: Excellent understanding of MS Excel, Access, Outlook, Word, SharePoint Fraud/billing experience Strong analytical skills – ability to quickly analyse information/data attained from external/internal sources to detect/prevent fraudulent activity Problem solving/decision making skills – effective negotiation, influencing & problem-solving skills. Effective communication & ability to build strong relationships with key s…
Fraud Operations Analyst employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Operations Analyst
✨Tip Number 1
Familiarize yourself with common fraud detection techniques and tools. Understanding how to analyze data for suspicious patterns will give you an edge during the interview process.
✨Tip Number 2
Brush up on your MS Excel skills, especially functions related to data analysis. Being able to demonstrate your proficiency in Excel can set you apart from other candidates.
✨Tip Number 3
Prepare examples of past experiences where you've successfully identified and resolved fraudulent activities. This will showcase your analytical and problem-solving skills effectively.
✨Tip Number 4
Practice your communication skills, as you'll need to liaise with customers and stakeholders. Being able to convey complex information clearly is crucial in this role.
We think you need these skills to ace Fraud Operations Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Fraud Operations Analyst position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience in fraud detection, analytical skills, and proficiency with MS Excel and other tools mentioned in the job description. Use specific examples to demonstrate your capabilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of fraud operations and your problem-solving abilities. Mention any previous experience in fraud or billing and how it has prepared you for this role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on risk assessment.
How to prepare for a job interview at Blue Arrow
✨Showcase Your Analytical Skills
As a Fraud Operations Analyst, strong analytical skills are crucial. Be prepared to discuss specific examples where you've successfully analyzed data to detect fraud or mitigate risks. Highlight your experience with tools like MS Excel and how you've used them in past roles.
✨Demonstrate Problem-Solving Abilities
During the interview, expect questions that assess your problem-solving and decision-making skills. Prepare to share instances where you faced challenges related to fraud detection and how you effectively resolved them. This will show your potential employer that you can think on your feet.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain complex concepts in simple terms, as you may need to liaise with customers and stakeholders who might not have a technical background.
✨Familiarize Yourself with Fraud Trends
Stay updated on current fraud trends and techniques. Being knowledgeable about the latest developments in fraud prevention will demonstrate your commitment to the role and your proactive approach to mitigating risks. Bring up any relevant articles or case studies during your discussion.
