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- Tasks: Lead a vibrant team to deliver exceptional catering experiences every day.
- Company: Join a popular independent garden centre known for its catering excellence.
- Benefits: Enjoy a competitive salary, pension, well-being scheme, and paid holidays.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in a similar role with strong communication and leadership skills.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
The predicted salary is between 32500 - 45500 £ per year.
A popular independent garden centre is seeking to appoint a Front of House Manager to lead a team of 20+ and continue the site's reputation for catering excellence!
Key Info
- Salary: From £32,500
- Hours: Permanent, Full Time (Rotered Shift pattern - alternate weekends)
- Location: Thetford, Norfolk
- Great staff benefits package (pension, well-being scheme, paid holiday, and lots more!)
Purpose
- To manage the efficient running of the catering offer on a day-to-day basis
- To drive the sales and profitability of catering ensuring financial budgets are achieved
- To evolve and develop the catering offer to a market leading position
- To ensure the agreed standards are always maintained
- To work closely with Head Chef to achieve the efficient running of the catering offer on a day-to-day basis
Role and Responsibilities
- To assist developing, documenting, agreeing, and implementing the catering strategy
- To proactively serve and help customers in need of assistance, resolving queries/complaints
- To ensure service times are acceptable with excellent food served every time
- To ensure high levels of hospitality at all times
- To manage customer reviews/comments online and in store
- To ensure food and wages costs are within the agreed budget
- To drive the marketing and events of the department
- To ensure the agreed procedures for Food Safety are carried out
- To provide the team with the guidance and priorities for the business
- To coach and develop the team to deliver the required results
- To manage the team on a day-to-day basis including their motivation and morale
- To manage the induction process for catering working closely with the Operations Manager
- To hold regular meetings with the team to improve performance
- To oversee the management of the catering till operations, including scanning accuracy
- To manage all catering goods in, booking in and invoice balancing working closely with the Supply Chain & Stock Control manager
Requirements
- Experience as a Front of House Manager in a similar venue
- Excellent communication skills
- Strong leadership skills
- Passionate about food
- Enthusiastic attitude and willingness to take operation to the next level
Apply Now! Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
FOH Manager - Thetford employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Manager - Thetford
✨Tip Number 1
Get to know the company! Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about their success.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral. Plus, it shows you're proactive and really interested in the role.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to Front of House management. Think about how you'd handle customer complaints or boost team morale. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace FOH Manager - Thetford
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences that highlight your enthusiasm and how it drives you to deliver excellent service.
Highlight Your Leadership Skills: As a Front of House Manager, strong leadership is key. Make sure to include examples of how you've successfully led teams in the past and how you keep morale high.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements mentioned in the job description. We want to see how you fit into our vision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Blue Arrow
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations and food safety standards. Being able to discuss specific strategies for improving service and profitability will show that you're serious about the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts, as this will demonstrate your ability to manage a team effectively.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share experiences where you went above and beyond to resolve complaints or enhance the customer experience, as this is crucial for a Front of House Manager.
✨Bring Your Enthusiasm
Let your passion for food and hospitality shine through during the interview. A positive attitude can be contagious, and it’s important for the hiring team to see that you’re genuinely excited about the opportunity.
