At a Glance
- Tasks: Support customers by handling enquiries and complaints with empathy and professionalism.
- Company: Join Danone, a leading global brand with a supportive team culture.
- Benefits: Full training, career development, and a collaborative work environment.
- Other info: Flexible working hours with opportunities for growth in a dynamic team.
- Why this job: Make a real difference in customer experiences while working flexibly.
- Qualifications: Fluent Finnish and strong English skills; customer service experience preferred.
The predicted salary is between 25200 - 30800 £ per year.
We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you.
The Role
As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution.
What We're Looking For
- Fluent Finnish (spoken and written)
- Strong English communication skills
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Good IT skills, including Microsoft Office and Google Workspace
- Experience with CRM systems such as Salesforce is an advantage
- Positive, self-motivated team player with a customer-first mindset
Working Hours
Contracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday.
What We Offer
- Full training and ongoing support
- Career development opportunities
- Supportive and collaborative team environment
- Opportunity to work with a leading global brand
Apply today and join a team dedicated to delivering exceptional customer experiences.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Finnish Customer Care Advisor employer: Blue Arrow
As a Quality Assurance Technologist at our esteemed food manufacturing client in Portbury, Bristol, you will be part of a dynamic team that prioritises food safety and quality. The company fosters a collaborative work culture, offering opportunities for professional growth and development while ensuring a supportive environment where your contributions are valued. With a competitive hourly rate and a commitment to employee well-being, this role provides a meaningful opportunity to make a real impact in the food industry.
