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- Tasks: Provide essential business support and resolve customer enquiries with confidence.
- Company: Join a supportive team at Blue Arrow, a Disability Confident Employer.
- Benefits: Earn £14.20 per hour with flexible hybrid working options.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience with Office 365 and strong problem-solving abilities required.
- Other info: Full training provided; great opportunity for career growth in Bristol.
Business Support Officer required!
Salary: £14.20 per hour
Location: Bristol
Hours: Monday - Friday 8.30am - 5pm Till Feb 2026 (with possibility of extension)
Purpose of the job
Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.
Key job outcomes/accountabilities
- Provide a range of business support services for one or more service areas, taking ownership and responsibility.
- Make real time service decisions in response to operational issues in line with local procedures and established guidance.
- Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
- Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
- Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
- To carry out, monitor and reconcile financial transactions.
- Prepare and provide documentation and information.
- Check service delivery and processes are in line with local guidance and legislation.
- To own and drive forward process improvements.
The role requires confidence and experience with Office 365 software such as Word, Excel, Teams and Outlook. A typical day may require the successful applicant to juggle a number of work areas prioritising the day's work based on service need. Full training will be provided on the dedicated systems used to support these services. Good timekeeping and an ability to follow agreed processes and problem solve are essential.
This is a hybrid role and will initially require the successful applicant to attend City Hall to train and onboard. A blend of homeworking and office working is possible after the initial induction and training.
As the role requires some office working we welcome applications from candidates based in Bristol or close to Bristol that can commute to City Hall based in the City Centre on request.
Apply today. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Business Support Officer employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working as Business Support Officers. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to business support roles. Think about how you can demonstrate your ownership and problem-solving skills with real-life examples.
✨Tip Number 3
Show off your Office 365 skills! Be ready to discuss how you've used Word, Excel, Teams, and Outlook in previous roles. Maybe even bring along a quick demo of a project you’ve worked on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Business Support Officer role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Skills: Since the role requires confidence with Office 365, be sure to mention any specific projects or tasks where you've used Word, Excel, Teams, or Outlook. We love seeing practical examples of how you've used these tools in your previous roles.
Demonstrate Our Values: In your application, reflect on how you embody the council's values: Dedicated, Respect, Ownership, Curious, and Collaborative. We’re looking for candidates who resonate with these principles, so share your experiences that demonstrate these qualities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Blue Arrow
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Business Support Officer. Understand the specific business support functions mentioned in the job description, and be ready to discuss how your skills align with these tasks.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved operational issues in previous roles. Highlight your ability to make real-time decisions and demonstrate ownership of your work, as this is crucial for the role.
✨Be Tech-Savvy
Brush up on your Office 365 skills, especially Word, Excel, Teams, and Outlook. Be prepared to discuss how you've used these tools in past positions to enhance productivity and streamline processes.
✨Embrace the Values
The council values dedication, respect, ownership, curiosity, and collaboration. Think of instances where you've embodied these values in your work and be ready to share them during the interview.
