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For Companies At a Glance
- Tasks: Lead logistics operations, ensuring smooth inventory flow and accurate stock management.
- Company: Dynamic logistics company focused on innovation and teamwork.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact by optimising processes and leading a motivated team.
- Qualifications: Experience in logistics and strong communication skills required.
- Other info: Join a fast-paced environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
The Logistics Team Leader owns the flow of inventory and spares through the operation - goods in, put-away, stock accuracy, and goods out - ensuring every item is traceable, every movement is recorded, and every shipment is right first time. You’ll write and maintain SOPs, H&S documentation, keep our repair systems up to date and keep Odoo, our stock management system, fully up to date, and use Excel to monitor performance and spot opportunities to make processes faster, simpler, and more reliable. We’re looking for a high-energy, purpose-driven operator with strong initiative - someone who enjoys fixing bottlenecks, tightening controls, and making things run smoothly. In addition, you will motivate and lead the team to achieve operational goals, liaise with customers when required, and communicate effectively across departments to ensure seamless collaboration. This is very much an all-rounder role requiring adaptability and strong interpersonal skills.
About the Role
The Logistics Team Leader is responsible for overseeing the flow of inventory and spares, ensuring accuracy and efficiency in all logistics processes.
Responsibilities
- Goods In: Book deliveries into the stock management system with complete and accurate data (serial/IMEI/asset tags, condition, quantities). Coordinate checks: visual inspection, triage coding, and discrepancy escalation. Label and route items for repair/refurbishment workflows.
- Put-Away & Inventory Control: Assign and maintain bin/shelf locations; manage quarantines and returns-to-vendor. Perform and reconcile cycle counts and stock takes; investigate variances to root cause. Maintain location hygiene and 5S standards.
- Work-in-Progress (WIP) Tracking: Track devices through repair/refurb stages; ensure WIP is visible and aged items are chased. Collaborate with engineering/repair teams to prioritise and unblock queues.
- Goods Out / Dispatch: Pick, pack, and dispatch to SLA: correct item, correct paperwork, on-time courier handover. Prepare shipping documentation (courier labels, customs/commercial invoices when applicable). Proactively resolve failed collections, exceptions, and delivery queries.
- Process & Documentation: Write, update, and roll out SOPs for all logistics processes (goods in/out, put-away, returns, RMA, quarantines). Train colleagues and spot compliance gaps; drive standard work and audit readiness. Motivate and lead the team to ensure adherence to processes and continuous improvement.
- Systems & Reporting: Keep stock management software live and accurate—no backlogs, no offline records. Use Excel (lookups, pivots, conditional formatting) to track KPIs, age WIP, monitor shortages, and surface trends. Produce daily/weekly dashboards and exception reports for Operations.
- Continuous Improvement: Identify root causes for delays, errors, and stock discrepancies; implement corrective actions. Optimise layout, location logic, pick paths, and packaging standards. Partner with suppliers/couriers to improve OTIF and reduce damage/returns. Liaise with customers and communicate across departments to resolve issues quickly and maintain strong relationships.
Qualifications
Experience in a warehouse/logistics coordination role, ideally with technical devices or serialized stock.
Required Skills
- Confident with stock/warehouse management systems (WMS/ERP) and barcode scanners.
- Proven ability to write clear SOPs and drive process adherence.
- Excellent attention to detail; comfortable with serial/IMEI tracking and reconciliation.
- High energy, proactive mindset with a continuous improvement approach.
- Strong communicator - able to work cross-functionally with repair/engineering, customer service, and couriers.
- Ability to motivate and lead a team effectively, fostering collaboration and accountability.
- Comfortable liaising with customers and managing expectations professionally.
Preferred Skills
- Experience in repairs/refurb, RMA handling, or returns processing.
- Knowledge of 5S/Lean, root cause (5 Whys, fishbone), and basic process mapping.
- Courier platforms experience (e.g., DPD, DHL, UPS) and export documentation.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.
Logistics Team Leader in Borough Green employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Team Leader in Borough Green
✨Tip Number 1
Get to know the company inside out! Research their logistics processes and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you've tackled challenges in logistics before. Be ready to share specific examples of how you’ve improved processes or resolved issues—this will showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Logistics Team Leader in Borough Green
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in logistics and inventory management. We want to see how your skills align with the role of Logistics Team Leader, so don’t hold back on showcasing your relevant achievements!
Show Off Your Process Skills: Since this role involves writing SOPs and maintaining documentation, give us examples of your past experiences where you’ve successfully implemented processes. We love a candidate who can demonstrate their knack for making things run smoothly!
Be Data Savvy: Mention your proficiency with stock management systems and Excel. We’re keen on candidates who can track KPIs and spot trends, so if you’ve got experience with data analysis, make sure to highlight it in your application!
Keep It Professional Yet Personal: While we appreciate professionalism, we also value personality! Let your enthusiasm for logistics shine through in your writing. We’re looking for someone who’s not just qualified but also passionate about improving processes and leading a team.
How to prepare for a job interview at Blue Arrow
✨Know Your Inventory Inside Out
Before the interview, make sure you’re familiar with inventory management systems like Odoo and how they work. Brush up on your knowledge of stock accuracy, goods in/out processes, and how to maintain SOPs. This will show that you’re not just a candidate but someone who understands the logistics landscape.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific examples where you've identified bottlenecks or inefficiencies in logistics processes. Think about how you’ve implemented solutions in the past and be prepared to explain your thought process. This will demonstrate your proactive mindset and continuous improvement approach.
✨Communicate Like a Pro
Since this role involves liaising with various departments and customers, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively communicated across teams in previous roles. Strong interpersonal skills are key, so don’t shy away from showcasing your ability to foster collaboration.
✨Excel at Excel
Given that you'll be using Excel to track KPIs and monitor performance, brush up on your skills with lookups, pivots, and conditional formatting. Be ready to talk about how you’ve used Excel in past roles to surface trends or improve processes. This will highlight your analytical abilities and attention to detail.
