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- Tasks: Lead dynamic catering operations and deliver exceptional guest experiences across multiple venues.
- Company: Join a leading hospitality team in a fast-paced, high-volume environment.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by managing high-profile events and driving service excellence.
- Qualifications: 5+ years in large-scale hospitality with strong leadership and communication skills.
- Other info: Be part of a supportive team that values your development and success.
Are you an experienced hospitality leader who thrives in high-volume, fast-paced environments? We are looking for a dynamic Catering & Events Operations Manager to oversee all catering operations, including in-house teams, third-party concessions, race day mobilisation, events delivery and F&B performance across a busy, multi-venue leisure and events setting. This is a hands-on, strategic role leading large teams and high-profile events, with a focus on driving service standards, revenue growth, and exceptional guest experiences.
What you will be doing:
- Deliver and execute the catering strategy across multiple venues.
- Lead and develop all catering teams on site, ensuring top-tier food and service quality.
- Plan and manage rotas, staffing levels and labour budgets for all events.
- Work closely with sales and business teams to plan catering for racing and non-racing events.
- Take ownership of high-volume operations, delivering exceptional results for key clients.
- Manage variable labour and F&B cost controls across hospitality, retail, kitchens and bars.
- Support and develop team members through structured PDPs and regular reviews.
- Help shape a unified catering and events strategy that maximises revenue and commercial opportunities.
- Develop retail operations, brand presence and menu/offer across all venues.
- Collaborate with chefs, site leaders and support teams to deliver consistent F&B standards.
- Lead training initiatives focused on customer service, product knowledge and operational excellence.
- Support recruitment, reduce agency reliance and build a stable, engaged casual workforce.
- Maintain financial awareness, analyse reports and take action to improve performance.
- Ensure venues operate at the highest standard through daily checks and operational oversight.
- Coordinate all administrative, operational and planning tasks for race days and events.
What success looks like:
- Strong control of labour budgets.
- Improved staff recruitment & retention.
- Reduced agency usage.
- Increased spend per head across F&B areas.
- Consistent delivery of service excellence.
- Positive guest, owner & trainer feedback.
What we are looking for:
Essential:
- Minimum 5 years' experience in large-scale leisure, sport or event environments (3,000+ guests).
- High-volume hospitality background - conferencing, banqueting, restaurants, hotels or stadium events.
- Strong leadership, communication and client management skills.
- Experience managing large teams and delivering multi-site or multi-faceted events.
- Proven ability to manage labour costs and deliver to budget.
- Highly organised, process-driven, calm under pressure.
- Commercially astute with strong IT and business systems skills.
- Excellent decision-maker and people developer.
- Full UK driving licence.
Desirable:
- Personal licence holder.
- Business/Event Management Degree.
- IOSH Managing Safely.
- GCSEs in Maths & English (C or above).
Hours: Flexible to meet the needs of events, including evenings and weekends. Time off in lieu is provided.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Catering Operations Manager in Bath employer: Blue Arrow
Contact Detail:
Blue Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Operations Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Catering Operations Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in catering or events management. This not only boosts your CV but also shows potential employers that you're passionate and willing to dive into the action.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. Highlighting your ability to manage large teams and deliver exceptional results will make you stand out.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure to tailor your application to highlight your experience in high-volume environments and your knack for driving service standards.
We think you need these skills to ace Catering Operations Manager in Bath
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in high-volume hospitality settings. We want to see how you've thrived in fast-paced environments and managed large teams, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application to the specific role. Use keywords from the job description to show us you understand what we're looking for. It’ll make your application stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the Catering Operations Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blue Arrow
✨Know Your Catering Strategy
Before the interview, make sure you understand the catering strategy of the company. Familiarise yourself with their past events and how they manage high-volume operations. This will help you demonstrate your knowledge and show that you're ready to take ownership of their catering operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you motivated your team to deliver exceptional results. This will highlight your strong leadership and communication skills.
✨Demonstrate Financial Acumen
Brush up on your understanding of labour budgets and F&B cost controls. Be prepared to discuss how you've managed costs in previous roles and improved financial performance. This will show that you're commercially astute and can contribute to revenue growth.
✨Engage with the Interviewers
During the interview, ask insightful questions about their current catering operations and future plans. This not only shows your interest but also allows you to gauge how you can fit into their vision. Engaging with the interviewers can leave a lasting impression.
