Station Gateline Assistant - Aberdeen - Part Time

Station Gateline Assistant - Aberdeen - Part Time

Aberdeen Part-Time 17564 Β£ / year No working from home possible
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Station Gateline Assistant - A Rewarding Career in Rail Travel Location: Aberdeen (Must be within a 45-minute travel distance) Salary: £17,564 per annum + 3% commission Contract: Permanent, 24 hrs per week (Part Time) Hours: Various shifts and weekend working Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as a Station Gateline Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You'll Be Doing: · Provide customer information and assistance, including support for wheelchair users. · Issue tickets in line with excess fares procedures using the relevant ticket-issuing equipment. · Check tickets and supporting documents. · Ensure the safe operation of the automatic gateline, including identifying safety hazards and opening gates when necessary. · Maintain a safe environment around the gateline by cordoning off hazards and addressing minor spills. · Operate the wide-aisle gate and ensure that the number of gates set for passenger flows in each direction is appropriate. · Assist with customer direction and queue management to maintain smooth movement through the gateline area. · Carry out queue-busting duties as required. · Monitor queue lengths against pre-set limits and determine when to open all gates to improve flow rates. · Empty ticket hoppers, dispose of collected tickets, and clean gates and associated equipment. Who We're Looking For: We welcome applicants who: · Have a warm, engaging approach and love connecting with others. · Excel in communication-building trust and rapport with passengers. · Thrive in a supportive team culture while being confident working independently. · Have the ability to manage ramps (training provided). · Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: · Contributory Final Salary Pension Scheme-ensuring long-term financial security. · Free & discounted rail travel-helping you and your family stay connected. · Generous holiday allowance-so you have time for yourself and your loved ones. · Enhanced family leave policies-including maternity, paternity, and adoption leave. · Life insurance cover-equivalent to 4x your annual salary. · Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Station Gateline Assistant - Aberdeen - Part Time employer: Blue Arrow

As a Quality Assurance Technologist at our esteemed food manufacturing client in Portbury, Bristol, you will be part of a dynamic team that prioritises food safety and quality. The company fosters a collaborative work culture, offering opportunities for professional growth and development while ensuring a supportive environment where your contributions are valued. With a competitive hourly rate and a commitment to employee well-being, this role provides a meaningful opportunity to make a real impact in the food industry.

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Contact Details:

Blue Arrow Recruitment Team