999 Emergency call handler - NHS Apply now
999 Emergency call handler - NHS

999 Emergency call handler - NHS

Broomfield Full-Time 30000 - 42000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Handle emergency calls and support others during crises in a fast-paced environment.
  • Company: Blue Arrow is dedicated to connecting talented individuals with meaningful job opportunities.
  • Benefits: Flexible shifts, teamwork, and the chance to make a real difference in people's lives.
  • Why this job: Join a high-performance team and develop crucial skills while helping those in need.
  • Qualifications: Excellent communication skills and the ability to stay calm under pressure are essential.
  • Other info: Blue Arrow is a Disability Confident Employer, promoting inclusivity in the workplace.

The predicted salary is between 30000 - 42000 £ per year.

Blue Arrow is looking candidates for Emergency call handler role in Chelmsford hospital. Monday to Sunday – 12 hour shift rotation. Candidate must be flexible for day and night shift also working on weekend. Excellent listening skills Effective verbal and written communication skills Work in an environment where decisions are based upon an ever changing set of disparate circumstances Prioritise and undertake numerous tasks simultaneously Remain calm under pressure Work as part of a high performance team The ability to take and record information accurately 6. Requirement to handle traumatic, emotional and distressing situations The ability to manage and support others during times of crisis – most commonly during an emergency call. If you are interested please apply for the job and we will contact you to discuss job role. Post Job Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

999 Emergency call handler - NHS employer: Blue Arrow

At Blue Arrow, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and teamwork. Our Emergency call handlers in Chelmsford benefit from comprehensive training, opportunities for professional growth, and the chance to make a meaningful impact in high-pressure situations. Join us to be part of a dedicated team that thrives on helping others during their most critical moments.
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Contact Detail:

Blue Arrow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 999 Emergency call handler - NHS

✨Tip Number 1

Familiarize yourself with emergency call handling protocols and procedures. Understanding the basics of how emergency services operate will give you an edge during the interview.

✨Tip Number 2

Practice your active listening skills. During the interview, demonstrate your ability to listen carefully and respond appropriately, as this is crucial for the role.

✨Tip Number 3

Prepare for situational questions that assess your ability to remain calm under pressure. Think of examples from your past experiences where you successfully managed stressful situations.

✨Tip Number 4

Show your flexibility and willingness to work various shifts. Highlight any previous experience you have in roles that required shift work or adaptability to changing schedules.

We think you need these skills to ace 999 Emergency call handler - NHS

Excellent Listening Skills
Effective Verbal Communication
Effective Written Communication
Ability to Work Under Pressure
Multi-tasking Skills
Calmness in Crisis Situations
Teamwork and Collaboration
Accurate Information Recording
Emotional Resilience
Decision-Making Skills
Flexibility in Shift Patterns
Empathy and Support Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Emergency Call Handler position. Understand the key responsibilities and required skills, such as excellent listening and communication skills, and the ability to remain calm under pressure.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize any previous roles where you had to manage stressful situations or work in a team environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to handle emergency situations. Provide specific examples of how you've demonstrated the required skills in past experiences.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Arrow

✨Showcase Your Listening Skills

During the interview, demonstrate your excellent listening skills by actively engaging with the interviewer. Make sure to listen carefully to their questions and respond thoughtfully, showing that you can absorb information quickly and accurately.

✨Stay Calm Under Pressure

Prepare for situational questions that may test your ability to remain calm in stressful situations. Share examples from your past experiences where you successfully managed high-pressure scenarios, highlighting your composure and decision-making skills.

✨Communicate Effectively

Since effective verbal and written communication is crucial for this role, practice articulating your thoughts clearly. Be concise and direct in your responses, and don’t hesitate to ask for clarification if you don’t understand a question.

✨Demonstrate Teamwork

Emphasize your ability to work as part of a high-performance team. Share specific examples of how you have collaborated with others in previous roles, especially in challenging situations, to show that you can contribute positively to the team dynamic.

999 Emergency call handler - NHS
Blue Arrow Apply now
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  • 999 Emergency call handler - NHS

    Broomfield
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-10

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    Blue Arrow

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