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- Tasks: Lead the Drawing Room team and ensure top-notch guest experiences.
- Company: Join a prestigious hotel known for its exceptional service and hospitality.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a vibrant team, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: This role offers a chance to mentor and shape future hospitality stars.
The predicted salary is between 23880 - 44000 £ per year.
Job Description Job Role – Deputy Drawing Room Manager Rate of pay – £39,800 Hours – 45 Hours Location – South Ascot POSITION OVERVIEW ? Be responsible for the smooth running of all services in the Drawing Room in conjunction with The Drawing Room Manager ? Develop, implement and monitor sales, service and operational systems to provide seamless guest experience and maximise business potential ? Act as an ambassador of the Hotel with guests, colleagues and suppliers ? Deputise for The Drawing Room Manager in their absence ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Work closely with the Drawing Room Manager to: Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards ? Mentor, train & coach team members – includes day-day coaching & OTJ training & formal training ? Manage shift coverage, work load & resource distribution within & across teams ? Monitor & evaluate team performance & conduct PDPs for team supervisors ? Interviewing, hiring, induction & succession planning of staff ? Manage departmental budget, P&L, Payroll ? Work closely with the Director, Food & Beverage to achieve efficient staffing levels and manage the desired levels of performance. ? Conduct formal performance reviews with all staff to ascertain their performance, training needs and inspirations and to action those areas to retain and further develop these…
Deputy Drawing Room Manager - South Ascot employer: Blue Arrow - Southampton
Contact Detail:
Blue Arrow - Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Drawing Room Manager - South Ascot
✨Tip Number 1
Familiarize yourself with the hospitality industry, especially in high-end environments. Understanding the nuances of guest service and operational excellence will help you stand out as a candidate.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated and developed teams in previous roles. This will demonstrate your capability to manage and mentor staff effectively.
✨Tip Number 3
Showcase your experience with budget management and financial performance. Being able to discuss how you've successfully managed P&L or payroll in past positions can set you apart from other candidates.
✨Tip Number 4
Network within the hospitality community, especially in the South Ascot area. Building connections can provide valuable insights and potentially lead to referrals for the Deputy Drawing Room Manager position.
We think you need these skills to ace Deputy Drawing Room Manager - South Ascot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, team leadership, and operational systems. Use specific examples that demonstrate your ability to enhance guest experiences and manage budgets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of the role. Mention how your skills align with the responsibilities of the Deputy Drawing Room Manager and provide examples of your previous successes.
Showcase Leadership Skills: Emphasize your leadership and mentoring abilities in both your CV and cover letter. Provide examples of how you have motivated teams, conducted performance reviews, and managed staff training in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Blue Arrow - Southampton
✨Show Your Leadership Skills
As a Deputy Drawing Room Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed teams in the past, focusing on your mentoring and coaching experiences.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to the hospitality industry, such as P&L management and budget control. Discuss how you have previously contributed to achieving financial goals and maintaining service standards.
✨Emphasize Guest Experience
Since the role involves ensuring a seamless guest experience, be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to enhance guest satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage conflicts or make quick decisions under pressure, and be ready to discuss the outcomes.
