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- Tasks: Lead a vibrant team to deliver exceptional catering experiences and drive sales.
- Company: Join a popular independent garden centre known for its catering excellence.
- Benefits: Enjoy a competitive salary, pension, well-being scheme, and paid holidays.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in a similar role with strong communication and leadership skills.
- Other info: Great opportunity for career growth in a supportive and enthusiastic team.
The predicted salary is between 32500 - 45500 £ per year.
A popular independent garden centre is seeking to appoint a Front of House Manager to lead a team of 20+ and continue the site's reputation for catering excellence!
Key Info:
- Salary: From £32,500
- Hours: Permanent, Full Time (Rotated Shift pattern - alternate weekends)
- Location: Thetford, Norfolk
- Great staff benefits package (pension, well-being scheme, paid holiday, and lots more!)
Purpose:
- To manage the efficient running of the catering offer on a day-to-day basis
- To drive the sales and profitability of catering ensuring financial budgets are achieved
- To evolve and develop the catering offer to a market leading position
- To ensure the agreed standards are always maintained
- To work closely with Head Chef to achieve the efficient running of the catering offer on a day-to-day basis
Role and Responsibilities:
- To assist developing, documenting, agreeing, and implementing the catering strategy
- To proactively serve and help customers in need of assistance, resolving queries/complaints
- To ensure service times are acceptable with excellent food served every time
- To ensure high levels of hospitality at all times
- To manage customer reviews/comments online and in store
- To ensure food and wages costs are within the agreed budget
- To drive the marketing and events of the department
- To ensure the agreed procedures for Food Safety are carried out
- To provide the team with the guidance and priorities for the business
- To coach and develop the team to deliver the required results
- To manage the team on a day-to-day basis including their motivation and morale
- To manage the induction process for catering working closely with the Operations Manager
- To hold regular meetings with the team to improve performance
- To oversee the management of the catering till operations, including scanning accuracy
- To manage all catering goods in, booking in and invoice balancing working closely with the Supply Chain & Stock Control manager
Requirements:
- Experience as a Front of House Manager in a similar venue
- Excellent communication skills
- Strong leadership skills
- Passionate about food
- Enthusiastic attitude and willingness to take operation to the next level
Apply Now!!! Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
FOH Manager - Thetford in Norwich employer: Blue Arrow - Southampton Perm Hub
Contact Detail:
Blue Arrow - Southampton Perm Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Manager - Thetford in Norwich
✨Tip Number 1
Get to know the company! Research their values, mission, and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their success.
✨Tip Number 2
Practice your pitch! You’ve got to sell yourself, so prepare a short, engaging summary of your experience and why you’re the perfect fit for the Front of House Manager role. Keep it concise and make sure it highlights your leadership skills and passion for food.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show up looking sharp and professional, ready to lead a team and create an amazing dining experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace FOH Manager - Thetford in Norwich
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences that highlight your enthusiasm and how it drives you to create a fantastic dining experience.
Highlight Your Leadership Skills: As a Front of House Manager, you'll be leading a team of 20+. Make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and any successful projects you've led.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to the right people!
How to prepare for a job interview at Blue Arrow - Southampton Perm Hub
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations and food safety standards. Be ready to discuss how you've managed similar teams and what strategies you've implemented to drive sales and maintain high service levels.
✨Show Off Your Leadership Skills
Prepare examples that showcase your leadership style. Think about times when you've motivated a team or resolved conflicts. This role is all about managing a large team, so demonstrating your ability to lead effectively will be key.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you've gone above and beyond to resolve customer complaints or enhance their experience. This will show that you understand the importance of hospitality in a front-of-house role.
✨Bring Your Passion for Food
Let your enthusiasm for food shine through during the interview. Discuss your favourite dishes, trends in the catering industry, or any innovative ideas you have for evolving the catering offer. This will help convey your genuine interest in the role and the business.
