Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional catering experiences and drive sales.
- Company: Join a popular independent garden centre with a reputation for excellence.
- Benefits: Enjoy a competitive salary, pension, well-being scheme, and paid holidays.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in a similar role with strong communication and leadership skills.
- Other info: Great opportunity for career growth in a supportive and enthusiastic team.
The predicted salary is between 32500 - 45500 £ per year.
A popular independent garden centre is seeking to appoint a Front of House Manager to lead a team of 20+ and continue the site's reputation for catering excellence!
Key Info:
- Salary: From £32,500
- Hours: Permanent, Full Time (Rotered Shift pattern - alternate weekends)
- Location: Thetford, Norfolk
- Great staff benefits package (pension, well-being scheme, paid holiday, and lots more!)
Purpose:
- To manage the efficient running of the catering offer on a day-to-day basis
- To drive the sales and profitability of catering ensuring financial budgets are achieved
- To evolve and develop the catering offer to a market leading position
- To ensure the agreed standards are always maintained
- To work closely with Head Chef to achieve the efficient running of the catering offer on a day-to-day basis
Role and Responsibilities:
- To assist developing, documenting, agreeing, and implementing the catering strategy
- To proactively serve and help customers in need of assistance, resolving queries/complaints
- To ensure service times are acceptable with excellent food served every time
- To ensure high levels of hospitality at all times
- To manage customer reviews/comments online and in store
- To ensure food and wages costs are within the agreed budget
- To drive the marketing and events of the department
- To ensure the agreed procedures for Food Safety are carried out
- To provide the team with the guidance and priorities for the business
- To coach and develop the team to deliver the required results
- To manage the team on a day-to-day basis including their motivation and morale
- To manage the induction process for catering working closely with the Operations Manager
- To hold regular meetings with the team to improve performance
- To oversee the management of the catering till operations, including scanning accuracy
- To manage all catering goods in, booking in and invoice balancing working closely with the Supply Chain & Stock Control manager
Requirements:
- Experience as a Front of House Manager in a similar venue
- Excellent communication skills
- Strong leadership skills
- Passionate about food
- Enthusiastic attitude and willingness to take operation to the next level
Apply Now!!! Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Locations
FOH Manager - Thetford employer: Blue Arrow - Southampton Perm Hub
Contact Detail:
Blue Arrow - Southampton Perm Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Manager - Thetford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Front of House Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its catering offer. Familiarise yourself with their menu and any recent events they’ve hosted. This shows you’re genuinely interested and ready to take their operation to the next level!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or resolved customer complaints. Being able to share these stories will highlight your strong communication and leadership abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process!
We think you need these skills to ace FOH Manager - Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front of House Manager role. Highlight your experience in managing teams and any relevant achievements in catering or hospitality. We want to see how you can bring your unique flair to our garden centre!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for food and hospitality. Tell us why you're excited about this role and how you can help elevate our catering offer to new heights.
Showcase Your Leadership Skills: As a Front of House Manager, strong leadership is key. In your application, share examples of how you've motivated and developed teams in the past. We love to see how you can inspire others to deliver exceptional service!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Blue Arrow - Southampton Perm Hub
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations and food safety standards. Be ready to discuss how you've managed similar teams and what strategies you've implemented to drive sales and maintain high service levels.
✨Show Off Your Leadership Skills
Prepare examples that showcase your leadership style. Think about times when you've motivated a team or resolved conflicts. This role is all about managing a large team, so demonstrating your ability to lead effectively will be key.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you've gone above and beyond to resolve customer complaints or enhance their experience. This will show that you understand the importance of hospitality in this role.
✨Bring Your Passion for Food
Let your enthusiasm for food shine through during the interview. Discuss your favourite dishes, trends in the catering industry, or any innovative ideas you have for evolving the catering offer. This will help convey your genuine interest in the role and the business.
