Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional catering experiences and drive sales.
- Company: Popular independent garden centre known for its catering excellence.
- Benefits: Competitive salary, pension, well-being scheme, and paid holidays.
- Why this job: Join a vibrant team and elevate the catering experience in a beautiful setting.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 32500 - 45500 £ per year.
A popular independent garden centre is seeking to appoint a Front of House Manager to lead a team of 20 and continue the site's reputation for catering excellence!
Key Info:
- Salary: From £32,500
- Hours: Permanent, Full Time (Rotered Shift pattern - alternate weekends)
- Location: Thetford, Norfolk
- Great staff benefits package (pension, well-being scheme, paid holiday, and lots more!)
Purpose:
- To manage the efficient running of the catering offer on a day-to-day basis
- To drive the sales and profitability of catering ensuring financial budgets are achieved
- To evolve and develop the catering offer to a market leading position
- To ensure the agreed standards are always maintained
- To work closely with Head Chef to achieve the efficient running of the catering offer on a day-to-day basis
Role and Responsibilities:
- To assist developing, documenting, agreeing, and implementing the catering strategy
- To proactively serve and help customers in need of assistance, resolving queries/complaints
- To ensure service times are acceptable with excellent food served every time
- To ensure high levels of hospitality at all times
- To manage customer reviews/comments online and in store
- To ensure food and wages costs are within the agreed budget
- To drive the marketing and events of the department
- To ensure the agreed procedures for Food Safety are carried out
- To provide the team with the guidance and priorities for the business
- To coach and develop the team to deliver the required results
- To manage the team on a day-to-day basis including their motivation and morale
- To manage the induction process for catering working closely with the Operations Manager
- To hold regular meetings with the team to improve performance
- To oversee the management of the catering till operations, including scanning accuracy
- To manage all catering goods in, booking in and invoice balancing working closely with the Supply Chain & Stock Control manager
Requirements:
- Experience as a Front of House Manager in a similar venue
- Excellent communication skills
- Strong leadership skills
- Passionate about food
- Enthusiastic attitude and willingness to take operation to the next level
Apply Now. Unfortunately, due to the large volume of applications we receive, we can only respond to applicants with relevant work experience. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
FOH Manager - Thetford employer: Blue Arrow - Southampton Perm Hub
Contact Detail:
Blue Arrow - Southampton Perm Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Manager - Thetford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the garden centre. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for food and hospitality shine through. Share your ideas on how to elevate their catering offer – they’ll love your passion!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle customer complaints or motivate your team. Practising these scenarios can help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace FOH Manager - Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front of House Manager role. Highlight your experience in managing teams and any relevant achievements in catering. We want to see how you can bring your unique flair to our garden centre!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for food and hospitality, and explain why you're the perfect fit for our team. We love enthusiasm, so let it show in your writing!
Showcase Your Leadership Skills: As a Front of House Manager, strong leadership is key. Use your application to demonstrate how you've successfully led teams in the past. We’re looking for someone who can motivate and inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Blue Arrow - Southampton Perm Hub
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations and food safety standards. Being able to discuss how you’ve managed a team in a similar environment will show that you’re the right fit for the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your staff or resolved conflicts, as this will demonstrate your strong leadership abilities.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on hospitality.
✨Bring Your Passion for Food
Let your enthusiasm for food shine through during the interview. Discuss your favourite dishes, trends in the catering industry, or any innovative ideas you have for enhancing the menu at the garden centre.
