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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team and help others in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 29970 - 36483 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Stevenage employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Stevenage
✨Tip Number 1
Make sure you research the NHS and Blue Arrow before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your listening and communication skills. Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family to get comfortable expressing yourself clearly.
✨Tip Number 3
Prepare for situational questions. Think about how you would handle stressful situations or emergencies, as these are likely to come up during the interview. We want to see how you stay calm under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the pressures of an emergency call handler role, so don’t shy away from showcasing relevant experiences!
Showcase Your Flexibility: Since the role requires flexibility for day and night shifts, let us know about your availability in your application. We appreciate candidates who can adapt to changing schedules, so be upfront about your willingness to work weekends too!
Stay Calm Under Pressure: In your written application, share examples of how you've remained calm in stressful situations. This is crucial for the role, and we’d love to hear how you’ve managed to support others during crises in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get in touch with you quickly. Don’t miss out on this opportunity – we’re excited to hear from you!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate that you can listen carefully to questions and respond thoughtfully. You might even want to ask clarifying questions to show your engagement and understanding.
✨Stay Calm and Collected
Given the nature of the job, it's important to convey your ability to remain calm under pressure. Think of examples from your past experiences where you've handled stressful situations effectively. Share these stories during the interview to illustrate your resilience and problem-solving skills.
✨Show Your Team Spirit
This role requires working as part of a high-performance team, so be ready to discuss your teamwork experiences. Highlight times when you've collaborated successfully with others, especially in challenging circumstances. This will show that you can contribute positively to the team dynamic.